Arcana Windows & Doors Ltd

Windows & Doors Installation & Service
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97%
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Reviews by rating (past 12 months)
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Reviews for Arcana Windows & Doors Ltd

Average customer rating:
9.9 10 (82 reviews)

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Steve in Hamilton
1 review Hamilton, ON
10/10

Just completed a large window replacement in our house. Discovered Arcana by accident as one of our neighbours were using them for a window project. From beginning to end the project went great. Dmitry was our main contact for the project and he did an amazing job. We would use them again!!! Note, we quoted 3 vendors and Arcana could not be beat.

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Company Response

We replaced the majority of the windows in this home, we replaced the exterior shutters, and the project also required some custom aluminium capping. This young family had just moved into their new home, which needed updating and improvements in other areas as well, so we needed to work within a budget.
The good thing is that they took their time in choosing exactly what they wanted, this made it easier for us to do our job having such specific direction.
Thank you Steve for the business and the kind review.

n-bhamra
1 review Hamilton, ON
10/10

We choose the best window company we very happy about the job they done price also the best good material installation done properly

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Company Response

Thank you Nirlep. We're happy that you like what we've done and we're looking forward to working again for you.

bucksburnvethospital@gmail.com
2 reviews Toronto, ON
10/10

Arcana Windows and Doors were recommended to us by contrator that has seen there work in the past and described them as a company that does really good work and are very reliable. We were not disappointed. This is a company that answers there phones when you call or calls you right back. They are professional and courteous, arrived on time when they said they would. Measured, quoted and installed, in the timeline we agreed upon and no glitches plus the windows are guaranteed for life! I highly recommend giving Arcana Windows and Doors a chance to quote on your project. We would not hesitate to use them again, thanks so much to everyone at Arcana.
Michelle Lamb

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Company Response

Thank you Michelle.

Private User
2 reviews Mississauga, ON
10/10

Haim was very helpful in explaining intially about how the door would be installed to prevent leaking into our basement. He was able to give us a reasonable price for a quality patio door. Dmitry was diligent to ensure his crew to install properly and even to the finest details to cleaning and protecting our floors indoor and outdoor. I was impressed that Haim, sales representative, followed to ensure customer satifactory. Door looks faboulous with clean lines to waterproof protection all around.

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Company Response

Thank you Helen. It was our pleasure to do this installation for you. I'm sure the water leakage to your basement is gone now.

Mark G.
1 review Guelph, ON
10/10

Arcana windows have exceptional service. Dmitry is very professional and very responsive to questions. The installation team did an excellent job.

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Company Response

We put in 2 egress windows for Mark at his rental property.
We dug down, tied into the weeping tile, cut through the cement block foundation, installed the egress windows and the new window wells.
Thank you Mark for the business and the awesome review.

Annette &.
1 review Hamilton, ON
10/10

The first thing I was impressed with was how many guys were here doing the job.
They were super friendly , answered any questions we had and even fixed a piece of concrete that was cracked.
The doors look amazing!
Thank you!!

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Company Response

We installed 2 double door systems in Annette's carport. Then they finished off around the doors with a faux rock finish. Turned out looking awesome.
Thanks Annette and James for your business, once again.

Roy F.
1 review Hamilton, ON
10/10

Excellent customer service & attention to detail. We had 28 windows & 3 doors replaced with a minimum of interruption to our lives. The end result is beautiful and energy efficient. We highly recommend Arcana Windows & Doors.

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Company Response

We replaced all the windows and doors in Roy and Judian's home.
They chose prairie grills for all the front windows and clear in the back.
Then they hired us again to come back and put in a custom door for Judian's back porch.
Thank you Roy and Judian for the business.

Bill E.
1 review Grimsby, ON
10/10

Dmitry, Jay, Warren and the rest of the Arcana team are nice guys, they did a great job and their after-sales service is outstanding. We needed a few adjustments quite some time after the installation and someone promptly came to address them. We were so pleased that we recently replaced our front door also through Arcana. We highly recommend them to anyone considering replacement of windows and doors.

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Company Response

Thanks Bill for taking the time to write this review and most of all thank you for your loyalty and repeated business.
All the best!

Happy lady in Hamilton
1 review Hamilton, ON
10/10

I had all the windows changed in my house, it was so nice I left for work in the morning with ugly old windows . I came home to a totally changed house , the windows are beautiful the work completed and all cleaned up. I was very impressed and very satisfied.
Right from the get go I felt comfortable with the quote and the people .
Thanks Mark , Demetry and all the rest of the team .
I am so proud of my windows.

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Company Response

Thank you Happy lady in Hamilton for taking the time to write this awesome review. It makes us feel great to leave a customer so satisfied.
Thank you for putting your faith in us and giving us the business.
All the best!

Briarcliff
1 review Oakville, ON
9/10

Excellent service from the time of the initial quote to install. Have already recommended to others

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Company Response

Thank you for the review, for your business, and for the references.
You were excellent to deal with!
Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Arcana Windows & Doors Ltd

For nearly three decades the professionals at Arcana Windows and Doors have been installing the highest quality products - and providing the best service in the market today.

We pride ourselves on the long-term relationships that we have developed over the years with our many satisfied homeowners – a personalized approach that sets Arcana apart.

Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Window Installation Door Installation Custom Window & Door Fabrication
SERVICES
Arcana Windows and Doors offers a comprehensive range of services designed to meet the needs of today’s discerning homeowners. We begin by consulting with you to understand the aesthetics and the functionality you are looking to achieve. We then work with you every step of the way to ensure your complete satisfaction through every stage of the process. Our professional installation services include: • Replacement of existing exterior windows and doors • Retrofitting for smaller, larger or previously non-existent openings • Cut-outs in siding, brick and stone • Custom window and door fabrication • Customized finishing carpentry services As well, we welcome the especially difficult custom projects that other window and door companies shy away from.
WEBSITE
http://www.arcanawindows.com
YEAR ESTABLISHED
1993
LIABILITY INSURANCE
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Transferrable Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.