Castle Floors Carpet One

Floor Retailers
Parksville Industrial Park Parksville Parksville BC V9P 1H3
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HomeStars  >  Floor Retailers in Parksville  >  Castle Floors Carpet One
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40%

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Reviews by rating (past 12 months)

Reviews for Castle Floors Carpet One

Average customer rating:
5 10 (2 reviews)

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Mad customer  from Qualicum Beach
Mad customer from Qualicum Beach
1 review Parksville, BC
0/10

Home reno

Poor service, you not going to get the quality you want. Do not use the people. Do not know how to satisfy a customer over charged. These people should not be in business. R quit...

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Tom La Duron in Parksville
Tom La Duron in Parksville
2 reviews PARKSVILLE, BC

First Review

10/10

flooring, tiles, window coverings.

We have been a long time customer of Castle Carpet One, having purchased carpeting, tiles, window coverings etc. for our home. We always found the staff to be friendly and knowledgeable about the products. We recently installed hardwood flooring through out our house. Les Horne was of great assistance helping us to pick the flooring that was right for us. Unfortunately there was a manufacturing issue with the product which we discovered after it was installed. Les went through the manufacturer to make it right but they rejected our legitimate claim. This is where Castle Carpet One 's true customer satisfaction commitment was proven to us. Les stepped up and replaced the entire floor with a different product, all at Castle Carper One's expense. He never once gave us the run around or tried to avoid taking on this expensive financial company outlay.
We highly recommend Castle Carpet One and Les Horne.

Tom and Ann La Duron
Parksville, B.C.

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