Watersmart Systems

Water Filtration & Purification
105 Lexington Rd Waterloo ON N2J 4R7
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81%

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Reviews by rating (past 12 months)

Reviews for Watersmart Systems

Average customer rating:
9.4 10 (8 reviews)

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SUSAN GUELPH
SUSAN GUELPH
14 reviews MILTON, ON
10/10

Purchase & instal water softener & drinking water system

After deciding to purchase a water softener, I searched the web for a reliable sales outfit. Not wanting to deal with rentals or big business outfits with bad customer service, I decided to go with WaterSmart Systems & Plumbing. It was refreshing to read the positive online reviews. From start to finish, I had a very good experience; the purchase & install went very well. The guy who came to install the equipment was a hard-working, experienced individual who did the install with ease. They communicated well & so I knew exactly what to expect. This is a very respectful and reliable business outfit. I will also be calling on them shortly to get some plumbing repairs done on my home (I totally missed the fact they did plumbing work too until I heard their radio commercial a few days ago).

Keep up the great work WaterSmart! You do business the way it should be - good and honest!

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Private User
Private User
1 review Waterloo, ON
10/10

water softener

The servicemen were very knowledgeable and professional. I was very pleased with the service and the job they did. I would highly recommend the employees that came out to put in my water softener!

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Terry in Moncton
Terry in Moncton
1 review Moncton, NB
10/10

New softener, Waterloo

Watersmart Systems
5198867331
105 Lexington Rd
Waterloo
ON
N2J 4R7
CANADA

Very pleased with Watersmartsystems. Set me up with excellent deal on softener, installed product and have followed up re after sales if needed.
Couldn't be happier with them.
Price was very competitive!

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Mike in Waterloo
Mike in Waterloo
1 review Waterloo, ON
10/10

Water Softeners

When we were selling our house we needed a new water softener. Watersmart came and replaced our original system. They were efficient on time and friendly. Once we had bought our new house which also needed a softener we decided to use them again. They did not disappoint us. I would recommend this company to anyone.

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Sara Camacho from WATERLOO
Sara Camacho from WATERLOO
1 review Waterloo, ON
10/10

Install new water softener

I needed a new water softener and I was recommended Watersmart Systems. They had a great price on a new softener and install. About 2-3 days after the new softener was put in we noticed a leak and our bathroom & kitchen flooded. I called Watersmart and they were out within minutes to fix the issue and stop the flooding. They used a shop vac to clean up all the water and returned the next day to remove all the wet dry wall and dry out the area with big industrial fans. Over the next few visits they removed any material that was wet, and replaced it including all new dry wall (about 3 feet high on 4-5 different walls) and some flooring. They are currently in the stage of sanding and mudding and have already confirmed to me that they have matched my existing paint and will be finishing by painting all the replaced drywall so that the bathroom and kitchen looks just as it did prior (perhaps even better). During this entire process Paul (the owner) has been in constant contact with me, letting me know next steps and always assuring me that it will look just like new again without any extra cost to me. In an age where companies are protected by their service contracts it is amazing to know that there are still companies that take pride in the work they do and chose to stand behind it instead of hiding behind a contract or my home owners insurance. Although the work is not completed yet I have no doubt it will be. It's easy to be a good or great company when your selling something the real test of a good or great company is how they take care of you if/when something goes wrong and watersmart systems is a Great company.

1 of 1 people found this review helpful.
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Batman from Gotham City
Batman from Gotham City
3 reviews Kitchener, ON
10/10

Snake sewer lines

We had Ben Larson out to our home twice now and he's always knowledgeable, professional, and dependable.
He snaked our sewer line once to alleviate a back flow issue we were having with our water and it did the trick!
He also came out another time to trouble shoot my minor glass shower leak that was somehow seeping into my plaster walls.....he determined the cause right there and told me to use silicone, which I did, and which fixed the issue lickity split. Didn't even have to pay him for the visit! A++

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Truong Vo in Guelph
Truong Vo in Guelph
5 reviews Guelph, ON
5/10

Water Softener & Reverse Osmosis Bundle/Services

We purchased our Water Softener & Reverse Osmosis system from Water Smart shortly after we moved to our newly built home in 2003. We found that our water was not as soft, especially compared to our friends who also had water softeners from various companies. Since 2003, we've had WaterSmart techs come out a few times to check it out and do maintenance work, but it wasn't until recently when my tank had been damaged that they came to do something about the hard water and saying something like, "Guelph's water is too hard", which was another $400 out of my pocket [December 2011]. . Everything is fine now though, but we just wished they could've taken care of this sooner. Took them 8 years to say that Guelph's water is hard?

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wendy bernardo in Kitchener
wendy bernardo in Kitchener
1 review Kitchener, ON

First Review

10/10

Great Service

Staff are very nice. Always dependable for our hockey teams water. Girls would prefer to have water from WaterSmart Systems rather then a tap! Will be coming back for next years hockey team!

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