After purchasing an item of furniture second hand online, we discovered Bed Bugs in our Condo. I immediately caught the bug and send a photo to Michael, and he confirmed that it was a bed bug. Thankfully, Michael was able to come the next day to assess the situation. He brought Radar with him, and within 15 minutes he was able to confirm that the bed bugs hadn't spread to any other areas of the condo. Michael gave us information about how to get rid of the bed bugs and how to properly dispose of the item without bringing the bugs into other areas of the condo.
The whole experience was very professional, and it gave us peace of mind when he demonstrated Radar's detection abilities by placing a vial of Bed Bugs in the furniture and doing a second assessment. When Radar detected the bugs right away it reassured us that we were bug-free.
We would definitely recommend Michael & Radar to friends and family, and we have already passed on the information to other buyers of furniture from the same website. Thank you!