Sewage was backing up due to clogged drainage under my house. I called Enercare where I have plumbing insurance. Their contractor took a quick look and advised that I needed the "Big Guns" to come in and fix it. Thinking that this would now take days to fix, to my surprise, their outside contractors came to my aid within 2 hours. Bob Robinson & Sons to the rescue! A very friendly gentleman named Shaun arrived. He very confidently took charge of the situation, asking very precise questions and advised me of what he would need to do (without "mansplaining").
I cannot tell you how nice it feels when someone talks to you like a human. To all of the "Shauns'" out there, thank you again.
Within a short time, my plumbing was fixed. If I ever have a big plumbing project, my first call will be to Bob Robinson & Son. No-one ever wants to deal with plumbing problems, but if this is the service you get when you do??? Bring it on!!!