I always get multiple quotes when starting a job with a contractor. After meeting with Bob (the son part of Bob & Son) there was no further question of who we would use. The interaction was professional, comprehensive, and he addressed issues I had not even thought of.
We had a fairly large job, and needed to meet a tight deadline in order to be prepared for an event on site. The company got the work done within the time frame requested, going above and beyond the call of duty in many cases and assisting us with various small tasks that needed to be done on site, without charging more than the original quote. Cannot thank Bob and his team enough, and we certainly intend to use them in the future.