End Of The Roll

Carpet & Rug Retailers
Ottawa ON K1G 1A2
Write a Review
Write a Review

HomeStars  >  Carpet Installers in Ottawa  >  End Of The Roll  >  Carpet in small room
Grace from Ottawa
Grace from Ottawa
1 review Ottawa, ON
0/10

Carpet in small room

End of the Roll was absolutely awful. Not only did they charge me an arm and a leg for a small job - but they matched my carpet poorly with the most expensive stuff in the store. It took almost a month to book the install, which still hasn't happened. They did not disclose that the install was not included in the 600 i paid for the carpet either. I also felt bullied by the manager who refused to give me any money back when I asked many times to cancel. She will try to convince you to pay more - even when you're trying to end your business with them. I will never return to this store and I would not recommend it for anything.

Approximate cost of services:
$750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?