Two years after installing our water filter system, Mike came by to tighten the faucet, showed us how the filter check worked (again) and even checked our outside tap. Although we did pay a significant amount to purchase and install the filter system, we certainly expected to pay the fees for a house call. Mike did this free of charge, which was greatly appreciated. I would recommend Procare to anyone looking for reliable, trustworthy and well priced products and service. Thanks Mike, we are customers for life!