Nu-Way Floor Fashions Ltd

Floor Retailers
219 50 Avenue SE Calgary AB T2G 2B2
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86%

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Reviews by rating (past 12 months)

Reviews for Nu-Way Floor Fashions Ltd

Average customer rating:
8.6 10 (77 reviews)

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Private User
Private User
1 review Calgary, AB
10/10

Flooring

Friendly and knowledgable staff. Felt comfortable and not pressured in any step of the process from the measurements to the installation. Received quotes from 2 other flooring companies and Nu-Way's pricing was competitive. Very satisfied with the products and experience and will go back to finish flooring throughout the house.

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Private User
Private User
1 review Calgary, AB
10/10

Flooring

Nu-Way Flooring replaced the flooring on our entire main floor, which was arranged by the renovation company we used.

After seeing the installation and the finished product, on the main floor, we decided to go ahead and also replace all the carpet on 2 sets of stairs and the second story of our home.

We had two different installers for these two projects, based on scheduling availability, and they were both professional and courteous.

We are thrilled with the process, look and functionality of the flooring that we chose - Toryls. A great product - beautiful, warm, durable and easy to maintain for our busy active family!!

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devin in Calgary
devin in Calgary
1 review Calgary, AB
10/10

Project

it was a pleasure working with Nu-Way during the selection process of our new home. The final finished product was amazing. There were some minor discrepancies, but Nu-Way was quick to react.

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E Bethune in Calgary
E Bethune in Calgary
1 review Calgary, AB
10/10

Bathroom Renovations

Nu-way was an excellent company to deal with. Very helpful with the design. We had to cancel our tiling appt 3 times and each time they were extremely co-operative and understanding of our delays. Ken our tiler was very professional and did an outstanding job we are very pleased with final product. Would highly recommend this company

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Doug in Calgary
Doug in Calgary
1 review Calgary, AB
10/10

Quality products and service

I have used Nu-Way numerous times over the last several years to do renovations and upgrades to my current and past home. The quality of the products, workmanship and follow-up service has always been great.

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Dennis & Jan in Calgary
Dennis & Jan in Calgary
2 reviews Calgary, AB
10/10

Full House Renovation

This company is the best. Everything was perfect. Our designer Lindsay has an eye for color and detail and listened to my likes and dislikes and put together a great package for us. Also, the installers were top notch and took pride in their work and it certainly shows in the flooring. I highly recommend this company. Thank you for making this part of our renovation a breeze.

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Private User
Private User
1 review Calgary, AB
10/10

New Home

I built a home with Baywest and Nu-way was the flooring contractor. Everything about this experience was fantastic! Lindsay helped us to make everything as easy as possible when it came to selections. From tile to carpet, paint colours and window coverings she really helped us to create the feel we were going for. We had stopped by our house numerous times during the building process and had the pleasure of meeting some of Nu-ways installers whose attention to detail has not gone unnoticed. We get compliments on our flooring every time someone new comes to our home! I would recommend this company to anyone who is looking for true professionals.

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Dan
Dan
5 reviews Calgary, AB
10/10

Their outstanding service "floored" us!

We decided to bite the bullet and get the entire lower level in our house redone. After researching a number of companies, we eliminated one we had done business with previously and settled on Nu-Way. What a pleasure it was to work with them. Our first contact was Jenni, who walked us through the install process. Since we had some existing flooring in the house, product selection was pretty much predetermined. They had someone out within a couple of days to get final measurements and give us pricing. Once we gave them the "go-ahead", they had Steve and his crew out to start the process. First, they had to remove old carpet and the lino and sub-floor. We had anticipated this to be a messy proposition, but Steve and his crew did an amazing job of keeping the dust and mess to an absolute minimum. They then began the install of the flooring when Steve made a startling discovery... EVERY box of product was defective! Not Nu-Way's fault of course... this was entirely on the manufacturer. However, Ryan at Nu-Way was on the case and, after determining that it appeared the entire factory batch run was bad, he had lined up replacement product from another batch only a day later. They even cracked that open and inspected it to make sure the problem wasn't further wide spread. Crisis averted, they arranged to get another crew out, and Bert and his crew showed up. In what can only be described as choreography, Bert had everything humming along and, in a day and a half, had the entire installation completed to perfection. The attention to detail by him and his crew was outstanding! The flooring looks fantastic. To think that, after taking a day's delay because of the defective product, we were able to get things completed only a half day past the anticipated completion date was nothing short of remarkable. I'm sure other companies can do an acceptable job when everything goes right. But it's when things go wrong that it becomes a true test... Nu-Way passed with flying colours. I would highly recommend them for any flooring project you have in mind.

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Company Response

Dear Dan, Thank you so much for your raving review! We engage the services of talented installers who try to ensure all products being installed are top quality and will usually notify us before the installation happens to advise of any issues. This procedure generally averts most big problems. Both crews who worked on your home are great teams who have been with Nu-Way for many years and know the business. Issues with products do happen and it is team work to ensure the problem is rectified before the installation takes place. Enjoy your renovation Dan!

Gail in Calgary
Gail in Calgary
1 review Calgary, AB
10/10

Built a full bar in the basement.

Nu-Way has fabulous products in their show room, great customer service, quality craftsmanship from their workers and complete the job on time! I love my new bar!! Thanks Lindsay and staff for your guidance and completing the job with efficiency and quality.

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Company Response

Hi Gail, Thank you for your review. We are so pleased everything worked out so well with your project! We will certainly pass on your thanks to Lindsay and the team.

Private User
Private User
1 review Okotoks, AB
10/10

Carpet Replacement

I have used Nu-Way Floors for a few different flooring projects and continue to be extremely pleased with the professional service at all levels. I dealt with Tracey this time and greatly appreciated her patience and assistance on this project.

I would highly recommend Nu-Way Floors. Thanks again.

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Company Response

We are so pleased to have repeat customers such as yourselves! You are the best advertising a company can have. Thank you for your continued support.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nu-Way Floor Fashions Ltd

CATEGORIES
Floor Retailers
WEBSITE
http://www.nu-wayfloors.com
YEAR ESTABLISHED
0
NUMBER OF EMPLOYEES
45
PAYMENT METHOD
All major credit cards, cash & debit
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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