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Insulation
Great Northern Insulation
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94%

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Reviews for Great Northern Insulation

Average customer rating:
9.5 10 (926 reviews)

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Ian in
Ian in
3 reviews Whitby, ON
10/10

Basement

The sales rep. (Mike ) and all the staff were excellent. Work was completed ahead of schedule and their professionalism was a welcome change after dealing with other contractors. I would recommend them without any hesitation.

Approximate cost of services:
$3,100.00
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Company Response

Thank you so much for you excellent review, Ian. We are so pleased to hear that you had such an incredible experience with our team. Here are GNI, our number one priority is customer service and we are thrilled to hear that you were able to witness it first hand. Thank you so much for choosing Great Northern Insulation!

Tom in Boston
Tom in Boston
1 review Amherstburg, ON
10/10

Basement reno

They came out the same day I called and gave a quote and they were the cheapest. On the day they came out I got more work then expected and didn't charge more for doing it.

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for your kind words! We are thrilled to hear that we were able to meet your expectations. Here at GNI, customer service is our number 1 priority and we are happy to hear that you were able to witness that first hand. Thank you so much for choosing Great Northern Insulation!

Camille in Whitby
Camille in Whitby
1 review Whitby, ON
7/10

Quick attic insulation, Easy to work with but left a mess

I had a simple top up of attic insulation. The individual who gave me a quote was friendly, professional, and thorough. There was a little bit of a mess to clean up after he went up and took a look at the attic. So there were pieces of insulation on my son's floor afterwards. The work was booked and completed within a week since it was an easy job. On the day of the work, the labourers were also friendly and attempted to be considerate. They did arrive almost an hour early so I had JUST changed and got out of the shower. Although they covered my son's room with a sheet, insulation stuck on them so there was a trail of insulation from my sons room down the hall, the stairs and out the door. It was also a rainy day so insulation that was flying from their truck must have escaped the hose or the truck but the front of my garage door was COVERED in wet insulation. Due to the rain I couldn't clean it up until later, and it had dried and became difficult to clean up. My garage door is black so it was really noticeable. I let the company know but no offer of support for all the clean up I had to do after the work. The actual work was fine but the clean up after, didn't make me 100% happy.

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Camille
Thank you kindly for your review! We would like to offer our sincerest apologies for any mess that was left behind in your home. It is our company expectation that your home be left the way it was when our crews arrive. We are actively looking into why your concerns were not addressed when you reached out to us in regards to clean up. At Great Northern Insulation we take pride in our work and the service we offer. We consistently aim to be #1 in our industry and we can’t do that without listening to our customers. We appreciate that you have taken the time to provide us with your feedback so we can continue to improve our service levels.
Thank you

Steve from Newmarket
Steve from Newmarket
2 reviews Newmarket, ON
9/10

Attic and Garage foam

Had basic 1970's insulation in attic and the boys showed up, on time and ready to work! They put all the attic vents in and answered all my questions. When they were finished I had R60 up there.
Second crew, had a little trouble making the window I was given, for them to arrive. But being in a service providing industry I get it when your new equipment isn't working right and need to get it replaced. But they did make it down to me! Thank god I couldn't take another Vacation day. These guys came in ready to work too. They covered all of my stuff to protect it and did a fantastic Job spraying everything I wanted.
Thanks Steve M

Approximate cost of services:
$230,000.00
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Company Response

Thank you Steve for reviewing Great Northern Insulation. Sorry to hear that the second crew wasnt able to meet the window you were giving to get your insulation installed. Glade to hear that everything worked out in the end. Thanks again for choosing Great Northern Insulation.

RobS in
RobS in
1 review Guelph, ON
10/10

Attic insulation

This was the fourth attic I have had insulated by Great Northern.
Always do a great quick job at a reasonable cost
I will continue to use and recommend Great northern to friends and family

Approximate cost of services:
$1,100.00
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Company Response

HI Rob
Glade to hear everything went well! I will pass you compliment on to everyone involve, we love seeing feedback from our customers.

nikfisher17 in Pickering
nikfisher17 in Pickering
1 review Pickering, ON
10/10

Attic Insulation and pot lights covered

Extremely pleased with the service from GNI from start to finish. Quote and appointment were easily set up with an explanation of scope of work required. Work completed as quoted with a great crew, Bob and Brennan doing a great job. They showed up on time, were very friendly and did a nice job covering up areas of my home that could get dirty and cleaned up. When they left you would never have known they were here.

Would highly recommend GNI and will use again.

Approximate cost of services:
$2,300.00
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Company Response

Thank you for the wonderful review. We try to treat customer’s homes like we do with our own - with respect. Hope to work with you again!

MatthewB
MatthewB
8 reviews Hamilton, ON
10/10

Attic Insulation

GNI was great from start to finish. The in-home estimate from Bill was an educational experience. I contacted them about the attic insulation, but we went through the entire house to make sure any weak areas or cold spots could potentially be addressed. This knowledge also was clearly demonstrated when we discussed what the attic required. The timing of our discussion was when R50 was still considered code, but Bill was aware of upcoming changes to R60, so that was the option we pursued.

The two lads that came to do the work were on-time, courteous, and very careful with their work. They carefully wrapped our banister that their equipment would be resting on top of, covered all of the paths they would be using with drop sheets, and were very careful exiting the house after the job (while covered in insulation) to minimize any impact on the house or its occupants.

The changes in temperature stability were quickly noticeable and I'd highly recommend GNI to make sure your home is running the way it should be. Thanks GNI!

Approximate cost of services:
$1,050.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for you excellent review, Matthew. We are so pleased to hear that you had such an incredible experience with our team. Here are GNI, our number one priority is customer service and we are thrilled to hear that you were able to witness it first hand. Thank you so much for choosing Great Northern Insulation!

Jen in
Jen in
1 review Windsor, ON
10/10

Attic insulation

Everyone we dealt with was both knowledgeable and professional. They knew exactly what we needed and explained things really well. They even took the fact that we have an infant into consideration and scheduled the various aspects of the job so that it was done as quickly as possible in order for us to get back to normal routines within 24 hours. I would definitely recommend this company to family and friends!

Approximate cost of services:
$2,000.00
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Company Response

Thank you so much for your review, Jen! We are so pleased to hear that you had such a pleasant experience with our team. Here at GNI, we like to make sure that customer service is our number one priority and we are so thrilled to hear that you were able to witness it first hand. Thank you so much for choosing Great Northern Insulation!

Happy Customers in
Happy Customers in
1 review Newmarket, ON
10/10

Garage project

Great job! really happy with work from start to finish. From the quote to the completion of the project. Very professional crew.
took the initiative while on the work site with recommendations as to how to improve the finish product at no additional cost to us

Approximate cost of services:
$3,100.00
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Company Response

Thank you so much for your kind words! We are thrilled to hear that we were able to meet your expectations. Here at GNI, customer service is our number 1 priority and we are happy to hear that you were able to witness that first hand. Thank you so much for choosing Great Northern Insulation!

Private User
Private User
Private User reviews Dundalk, ON
10/10

Basement

They were on time and when they showed up I was unaware that we had to be out of the house. These guys were amazing and even helped me to get my pets out as I just had surgery and was not able to do much. Great prices and great people!

Approximate cost of services:
$1,000.00
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Company Response

Thank you so much for your review! We really do have the best team around and we are happy that you are able to witness that first hand. Thank you so much for choosing Great Northern Insulation.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Great Northern Insulation

For over 40 years, we have helped Ontario homeowners and builders build safer, more energy-efficient and sustainable communities. With a broad range of products and services, we are your insulation experts for existing home renovation upgrades and new residential home construction—satisfaction guaranteed. Proudly serving all of Southern Ontario, we are Ontario's largest insulation company and are Energy Star and Foam Masters™ certified. Get in touch for a Free In-Home Assessment—contact us today to learn more.

CATEGORIES
Home Inspection, General Contractors, Renovation Advisors, and Insulation
PRODUCTS
✓ Spray Foam (1/2 lb open cell) ✓ HFO Spray Foam (2 lb closed cell), ✓ Cellulose (Blown and dense-pack) ✓ Fibreglass (Batts, blown and blanket wrap) ✓ Mineral Wool (Batts) ✓ Hemp (Batts)
SERVICES
We install insulation throughout the home: ✓ Attic Insulation ✓ Walls Insulation ✓ Basement Insulation ✓ Crawlspace Insulation ✓ Garage Insulation ✓ Floors Insulation
BRANDS
We offer high performance, brand name insulation backed by third party warranties. Our certified installers are professionally trained to install all types of insulation.
SPECIALITIES
Spray Foam Insulation, Blown Fibre Insulation, Air Barriers, Old Insulation Removal, Air Sealing & Draft Proofing, Fire Protection, Batts & Vapour Barriers, Specialty Coatings, Soundproofing, Thermal Barrier, Under Slab Insulation.
WEBSITE
https://www.gni.ca/
YEAR ESTABLISHED
1980
NUMBER OF EMPLOYEES
300
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
https://www.gni.ca/about/service-commitment-great-northern-insulation
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.