I was in complete shock, Patrick held my hand to give me moral support when I was crying and made me feel like my brother is near me and informed me that they will take care of everything. Viviane did not just act like an assistant manager but more like a friend, Service Master took care of everything and certainly when there were mistakes made they corrected them politely. They made my condo walls into a beautiful home again. I was so depressed they listened to me patiently and made me feel like a family member of theirs. Great service, great staff and great work. MY million thanks to Patrick and Viviane. Highly recommend them.( My many thanks to all the staff also).