Bayview Windows

Windows & Doors Installation & Service
ON K0Z 2Z0
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HomeStars  >  Windows & Doors Installation & Service in Stittsville  >  Bayview Windows  >  Patio Window with Interior Blinds
LB
LB
7 reviews Ottawa, ON
2/10

Patio Window with Interior Blinds

Following a neighbour's recommendation of Bayview Windows, I decided to purchase a patio door with interior blinds. The timing of both of our purchases was within several weeks, and while I waited for the window delivery, my neighbours experienced extensive problems with the installation of their North Star windows by Bayview Windows. While they were waiting for repairs to be corrected from their first installation, my window arrived and was installed - with broken blinds and incorrect finishing on the molding. I had the same installers who created the problems my neighbours experienced. So, instead of a quick and correctly installed patio window, I had to call several times in order to get my blinds replaced on a brand new window... while my neighbours also had the exact same issues with the installers. Thankfully we only had to experience one of these faulty installers and moved our business to another North Star dealer for the remaining windows. Bayview windows did eventually correct my patio door and my neighbours dented window frame, but we no longer trusted the original installers. Sorry Bayview Windows - seven additional North Star windows installed by another company!

Approximate cost of services:
$4,000.00
What could this company do to improve their services?
Improve installation service and customer care.
Any advice to offer fellow homeowners facing a similar project?
Find a different North Star window dealer for installation.
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