Crystal Clear Pool Services

Swimming Pools, Spas & Hot Tubs
16 Garnett Drive Ajax ON
Write a Review
Write a Review
HomeStars
Swimming Pools, Spas & Hot Tubs
Crystal Clear Pool Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

0%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Review for Crystal Clear Pool Services

Average customer rating:
1 10 (1 reviews)

Sort by

Danny in North york
Danny in North york
1 review North York, ON

First Review

1/10

Pool Opening and Service

I contacted Crystal Clear Pools after discovering that their pool opening service was competitively priced in comparison to others. They came when they said they would and performed the work that was possible. Our pool couldn't be completely opened because the breakers weren't turned on by me to start the pump. When I later came home I filled the pool myself, turned the pump on, had to wash the winterized cover myself, wash the weight bags myself (all which was supposed to be covered in the opening package). The technician was very accommodating after I discovered that there was a leak in my filter and offered many suggestions on how to remedy the problem and finally explained that I should deal with the owner of the company. I tried calling and leaving messages everyday for a week without a response. When I finally got a hold of the owner they said they were wiling to help fix the leak if I sent them an email explaining the work required. I did so almost an hour after our conversation, and almost two weeks later have yet to receive a response. It is appauling that the cheque I sent for the pool opening had no problems being cashed before the payment was due, but the company didn't have the courtesty to even respond to my email after they agreed to help; this is not my understanding of professionalism.

1 of 1 people found this review helpful.
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Swimming Pools, Spas & Hot Tubs pros in Ajax?