Edgemont Floors

The initial selection of the floor seemed great until the time of delivery. We basically had the firm send the floor by a separate delivery firm who refused to bring it into our home and left it by the side of the road for us to carry into our home. Once we opened it, we discovered the colours were all wrong, and so we then got in touch with the firm to replace. We are now told that we will have to wait till the rep is available to attend to this but we have a refund arranged. So far no call or apology from the owner of the company and now we are delayed with the laying of our floor. Very disappointed but especially with the lack of customer respect and no apology. In business this is unacceptable.