I had an irrational fear that I had picked up bedbugs.
The operator talked me out of having a dog inspection, stating that the cheaper visual inspection was probably all I needed given I had little evidence of bedbugs. Thumbs up on that. I had oversold myself the opposite way: 'I must have super special bedbugs that only a dog would find'
They had someone come by within the day. They sent Lindsay, who typically works K9, for visual.
Lindsay was amazing. She was caring, knowledgeable and knew how important it was to me to have a thorough search although she found no signs. She kept looking until she could definitively say I did not have a single sign of bedbugs.
She normalized the fear I had, showed me what she was doing or where to look in the future and never once made me feel like I was being ridiculous.
She valued my desire for discretion and privacy from my neighbours.
I walked her out and she showed me what I would look for in the future in her sample jars.
Orkin and Lindsay made something super stressful a whole lot easier. I really can't thank Orkin enough.
I did feel that had she found something, she would have been able to tell me what needed to be done in a way that I could handle. I knew confidently that Orkin would help me sort out whatever they did find. Which in this case: was making me relax and educating me on how to prevent, detect and manage any possible threat in the future.
If ever I freak out again, I won't hesitate to call.
Only complaint: if only they were available 7 days a week!