Oceansoft Water Systems Inc

Had a softener from OWS at our old house, had them put one in at our new house 4.5 years ago since they were great to work with before. New unit has never worked properly, Rene has tried to fix it a few times, need it fixed again and Rene says he can't verify we are renters of a unit since he is in Florida so the back up company won't come look at it unless we pay them and Rene will reimburse us in April for the repairs. If you go away for the winter and leave your business in someone else's hands don't you think you would give them your customer list so they can properly service your customers? Very disappointed with customer service and frustrated my taps are seizing and no one is around to help.