Nimbus Water Systems Inc

Water Filtration & Purification
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78%

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Reviews for Nimbus Water Systems Inc

Average customer rating:
8.1 10 (24 reviews)

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Roger D in Toronto
Roger D in Toronto
4 reviews Toronto, ON
1/10

All sales but reluctant unreliable maintenance

This company sold me a water softening system about 14 months ago and the installation went well. The system worked until 4 months ago and then it stopped using salt and I called for service. I was told in a faintly patronising manner to use a stick to break up the salt. I did this and waited 2 months before I could be certain that the salt was still not being used. I rang back and was told that I likely needed several new filters as they were likely blocked and the soonest I was offered an appointment was 6 weeks later. I took a 1/2day off work to meet the maintenance person and was phoned by dispatcher from the company who in a very casual and unapologetic manner said the Maintenance man wasn't coming and she didn't have any availability until the new Year and that it was no problem of hers that I would be without service all over the holidays as a result of their lack of service it was apparently "out of my hands"

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K.Obiri in Toronto
K.Obiri in Toronto
1 review Toronto, ON
10/10

Great Water, Great Service.

My family has been drinking Nimbus water for about eight years now, and have had nothing but great dealings with the company in that time. Besides the great tasting water, the staff are friendly and helpful, the management is attentive and considerate of patrons, and the new location is only a few minutes away from me.

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Cris in North York
Cris in North York
1 review Toronto, ON
10/10

Product and service

We have been dealing with The company for at least 10 years. The best water we ever had. Service is good and prompt. My husband did not mind having to go at least three times a week to make sure to get fresh water all the time. Even when the company moved if he had to go all the way here to the new showroom he still goes.. Most importantly he has a good relationship with the owner.

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mark in Thornhill
mark in Thornhill
1 review Toronto, ON
10/10

Filtered clean water.

Nimbus water has the cleanest, filtered water at their Oakdale road location. We have been buying their water for many years. They also have many products in their store. The receptionist is very helpful, when we go to buy water, sincerely Mark.

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do in North York
do in North York
0 reviews Toronto, ON
10/10

water

Nimbus is the best water ever. It is great tasting we have the decision to get the water hot or cold. I would recommend this to anybody because I believe in this company.

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sabrina in Toronto
sabrina in Toronto
0 reviews Toronto, ON
10/10

Nimbus Water Refill

Nimbus hands down has the best water. I have been going to Nimbus for almost 15 years now. From the Wilson location to the current location. High quality water for great prices. It’s so refreshing and delicious. I live in Richmond Hill now but I travel all the way to Toronto every week just to buy water from Nimbus. I highly recommend them.

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Margaret in Newmarket
Margaret in Newmarket
1 review Toronto, ON
10/10

Good follow-up

I had an appointment for water softener repair and the technician did not show up. No one called me to inform me, and when I called they only offered to rebook. However, after expressing my displeasure, I received a call from Nazin who apologized and rectified the situation. I am now very pleased with the service I received.

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Private User
Private User
Private User reviews Toronto, ON
2/10

service....a long time for a reply

I have been a long time client of Nimbus. In the past Nimbus used to follow-up for replacement filters. My filters are over 18 months and five years old respectively I called the company myself (on hold for over 10 minutes).

By calling the sales department I finally was able to get a hold of the service department. Sally (service) claimed they are way behind in service calls (no kidding).

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S G in Toronto
S G in Toronto
1 review Toronto, ON
10/10

Reverse Osmosis Water Filtration System Installation

Nimbus staff was professional, punctual and meticulous when installing my reverse osmosis water filtration system. They were able to answer all my questions and were very courteous.

They showed me how to easily change my filters and provide reminder calls when it is time to do so.

I can taste the difference in every glass of water.

I highly recommend Nimbus for all your Water System needs.

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Company Response

Thank you, we appreciate every feedback we receive.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Nimbus Water Systems Inc

Nimbus Water Systems® is a Canadian company providing water filtration systems to the residential, commercial and industrial markets.

Nimbus represents quality manufacturers and is dedicated to providing innovative water treatment solutions. Nimbus encourages consumers to go Bottleless® with a line of alternate options to bottled water. Nimbus supplies customized solutions incorporating pre-treatment and RO, NF, UF, DI and EDI. Nimbus has a fleet of certified technicians servicing most makes of water treatment equipment.

Call us today 416-398-2028

CATEGORIES
Water Filtration & Purification
PRODUCTS
Whole house water treatment, Drinking water treatment, Reverse Osmosis water filter, Bottleless water coolers, Home Water Softeners, Commercial water filters
SERVICES
Point of entry and point of use residential, business and commercial water treatment installation and service of any kind
BRANDS
Nimbus, GE, Kinetico, PHSI, WATTS, TrojanUV, Sterilight, VIQUA, Fleck, Pentek and more
SPECIALITIES
Water treatment equipment installations and service
WEBSITE
http://nimbuswatersystems.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
80
RETURN POLICY
Varies case by case
PAYMENT METHOD
VISA, MasterCard, Debit, Check, Cash
LICENSES
WQA, CWQA
MEMBERSHIPS
BILD, CFIG
LIABILITY INSURANCE
Yes
DIPLOMAS
Certified Water Technicians
WORKERS COMPENSATION
Yes
WARRANTY TERMS
Manufacturer's warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.