The wooden fence gates on my property had broken and I needed to replace them. I went to the showroom and they showed me examples of what they were able to purchase. I made my purchase with a deposit and a promise to deliver and install in 10 days. I received a call within 7 days from the office confirming they had the gates and booking an appointment to come and install the gates. I made the appointment to have them installed two days later. Their installer came right on time. The gates were still in the box with no scratches or dents on them. The two gates were installed by noon and looked really good.