HomeStars  >  Appliance Repair in Surrey  >  Ben's Appliances
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.
93%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Quote Requests and Reviews.
Reviews by rating (past 12 months)
25
0
0

Reviews for Ben's Appliances

Average customer rating:
9.6 10 (57 reviews)

Sort by

Private User
1 review Surrey, BC
10/10

Russ Roe, very knowledgable and able to assist with all my concerns
in replacing my Maytag range. Excellent service and very professional in his presentation. Highly recommend this store for service.

Greatly appreciated.

Job Price
Was this review helpful?
Company Response

Thank you for your review.

Naiviv in Surrey
1 review Surrey, BC
10/10

We re-visited Ben's Appliances in Surrey sometime June 24, 2017 and eventually decided to purchase a Maytag Top Load Washer. We have previously purchased new front load dryer from the same store as we were quite satisfied about their services. This time we've met with Matthew Notting who has given us a comprehensive overview about using HE washers. This store has never failed us to provide excellent service and they would go an extra mile to deliver the product especially when it's badly needed. We will surely recommend this store to our folks and we look forward to purchase their products in the future.

Job Price
Was this review helpful?
Company Response

Thanks for the thorough review!

Private User
1 review Surrey, BC
10/10

Received professional, courteous service from two employees as we were looking to replace our aging washer and dryer. All questions answered and we were carefully listened to as to our needs and preferences were stated. Given options of different appliances within our price range. No pressure applied at any time.
As repeat customers once again will recommend this store and return ourselves.

Job Price
Was this review helpful?
Company Response

Thanks again for your business.

The Mitchells in Surrey
1 review Surrey, BC
10/10

We have been dealing with Ben's Appliances for the past
ten years. We like dealing with the smaller independent stores
The employees are very friendly, informative , and knowledgable.
One of the things I like about Ben's is they have a good service department, when and if required.
I would recommend them to my friends.

Job Price
Was this review helpful?
Company Response

Thank you for your loyalty.

Holtz in Surrey
1 review Surrey, BC
8/10

Washing machine and dishwasher.
Friendly service, no pressure. Good prices, not amazing. Promise to beat other companies but they always seem to be a few dollars less anyway.
Could be better hours.

Job Price
Was this review helpful?
Company Response

Thank you for your review.

mike mikulik in Toronto
1 review Surrey, BC
10/10

We have been dealing with Ben's Appliance for the last 15 years. Not only are they very competitive with their prices, you really see the value with them in the after sale service. for any warranty items or if you have a problem with your appliance they are so customer friendly and responsive. On many occasions Ken has come to our rescue and made house calls to fix items or walk us through instructions. They have been in business for a long time and their service is why

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Top Notch comments Mike. Thanks for your business!

Sunaina Nagrani in Vancouver
1 review Vancouver, BC
10/10

The staff and the manager were very helpful. The location was close by .... Erik is a very knowledgable of the product .It was great shopping in the store ...

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your business.

appliences in
1 review Surrey, BC
10/10

Went in to the store to purchase a garberator, as we have purchased all our appliances. We have been dealing with this store for the past 40 years. Although Joe has retired, we are pleased to work with his son Mathew. He is very friendly and knowledgeable. We have fallen in love with his Mexican rescue puppy, Flaka.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you for your business, happy that you enjoyed our shop pup.

Karen in Aldergrove
1 review Langley Township, BC
10/10

We bought our dishwasher from Ben's 3 years ago because we wanted to deal with a small, local company. We were not disappointed, from the help in the showroom to the installation the service was excellent. We just purchased a new fridge from them and the high quality of service has remained the same. Good old fashioned service from people who genuinely care about their customers.

Job Price
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thanks Karen.

seahunt in
1 review Surrey, BC
10/10

Called on a thursday , Russ had Ken come by a few hours later. Ken assessed the problem and said he would call the next morning to confirm the part was in and he would swing by and do the repair. So friday noon everything working well as promised . Would recommend Ken to anyone . great job . thx

Job Price
Was this review helpful?
Company Response

Thanks. We do our best to react to service requests as soon as we can.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ben's Appliances

Bens Appliance (also doing business as Ben's Maytag Store) started as an appliance repair and sales shop that served Surrey and surrounding areas in 1962. As the area grew this family owned and operated store managed to open its doors to more and more families from all over the Lower Mainland. Fast forward almost 50 years and Ben’s Maytag Store continues to excel in what they’re good at; Great service, strong products, a professional staff and competitive prices.

Being that we “Service what we sell” you can feel at ease with your purchase, knowing that the store where you purchased your appliance is also the store that can answer all your product related questions, or even service your appliances if the need arises. We sell a number of brands including Maytag, Whirlpool, Jennair, Kitchenaid, Panasonic, Amana and Inglis, brands that we feel carry the most value when it comes down to price, reliability, and features. Our prices are very competitive, so you can be confident that you’re always getting a great deal. After your appliance purchase, you can expect a speedy delivery and installation by our very own installation staff who will deliver, install and takeaway your old appliances.

If you’re interested in purchasing an appliance, or even curious to “See what’s out there”. Come visit us at the store, we would be happy to show you around.

Ben’s Maytag Store strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland.

We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307

Please see information applicable to our business below:

We sell the following Appliances:

· Jennair

· Kitchenaid

· Maytag

· Whirlpool

· Amana

· Sakura

· Venmar

· Broan

· Nutone

· Panasonic

With regard to the sale of new appliances we:

· Service and repair everything we sell

· Guarantee lowest prices

· Offer full installation on all appliances from our factory trained staff

· No pressure Sales staff

We repair the following appliances:

Refrigerators / Fridges / Freezers
Washing Machines and Stackers
Clothes Dryers
Stoves / Ranges / Cooktops
Wall Ovens
Cooktops
Dishwashers / Dishwasher Drawers
Microwaves / Over the range or Built in
Garburators / Disposers
Gas Operated Ranges & Dryers
We perform repairs in the following areas:

Langley, BC
Surrey, BC
Delta, BC
White Rock, BC
Maple Ridge, BC
Pitt Meadows, BC
Coquitlam, BC
Port Coquitlam, BC
Port Moody, BC
Burnaby, BC
Richmond, BC
We repair and service the following brands:

Whirlpool
Kenmore
Frigidaire
GE
Maytag
Amana
Inglis
Samsung
General Electric
KitchenAid
Magic Chef
Moffat
Electrolux

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Washer, Dryer, Dishwasher, Refrigerator, Front Load Washer, Range, Wall Oven, Cooktop, Microwave, Disposer
SERVICES
Sales, Repair, Installation
BRANDS
We Sell: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, Panasonic, Air King We service: Maytag, Kitchenaid, Jennair, Amana, Whirlpool, General Electric, Frigidaire, Moffat, Hot Point,
STYLES
White, Black, Stainless Steel, White Ice, Silver
SPECIALITIES
Ben’s Maytag Store strives to provide no non sense customer service, great products and same to next day appliance repair for families around the lower mainland. We have been selling and repairing appliances since 1962, family owned and operated to this day. Please don’t hesitate to call and discuss your next project with us. (604) 581-4307 Please see information applicable to our business below: We sell the following Appliances: · Jennair · Kitchenaid · Maytag · Whirlpool · Amana · Sakura · Venmar · Broan · Nutone · Panasonic With regard to the sale of new appliances we: · Service and repair everything we sell · Guarantee lowest prices · Offer full installation on all appliances from our factory trained staff · No pressure Sales staff We repair the following appliances: Refrigerators / Fridges / Freezers Washing Machines and Stackers Clothes Dryers Stoves / Ranges / Cooktops Wall Ovens Cooktops Dishwashers / Dishwasher Drawers Microwaves / Over the range or Built in Garburators / Disposers Gas Operated Ranges & Dryers We perform repairs in the following areas: Langley, BC Surrey, BC Delta, BC White Rock, BC Maple Ridge, BC Pitt Meadows, BC Coquitlam, BC Port Coquitlam, BC Port Moody, BC Burnaby, BC Richmond, BC We repair and service the following brands: Whirlpool Kenmore Frigidaire GE Maytag Amana Inglis Samsung General Electric KitchenAid Magic Chef Moffat Electrolux
WEBSITE
http://www.maytagstorebc.com
YEAR ESTABLISHED
1962
NUMBER OF EMPLOYEES
7
RETURN POLICY
No returns
PAYMENT METHOD
visa, mastercard, cash, interac, finance
MEMBERSHIPS
Better Business Bureau
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.