Great product and fantastic service. I purchased a centralized vacuum system from this company at a Home Show in Calgary but it was quite a while before I got ready to instal it. My father was supposed to instal it for me but he decided my townhouse wasn't going to make it an easy job for him so we contacted the company for installation services as well. They were fabulous! Even though it had been some months since I'd purchased the system, the fellow remembered me. He sent out an installer and my system was installed and running in no time. So glad to have it, I love it!