Do more research then I did they have a F with BBB for a reason I decided to go with them cuz I like the no pressure attitude of the sales rep. Was given a time frame of 3 to 4 weeks 6 weeks and counting as of now. They provide zero customer service. I understand delays can happen but take the time to call your client and inform them. I tried calling a few times and all they tell you is yeah early next week.
I'm not expecting much with the end product if they ever get installed.
They claim to have been in business for 25 years if this is true I'm truly shocked but alas I'm too lazy to do the research so maybe they haven't been.
Luckily it wasn't too costly of a mistake I've learned my lesson for next time (hopefully)
- Approximate cost of services:
- $1,200.00
- Company Response
Hello there,
Thank you for taking the time to write a review. We appreciate your feedback and will take it to heart. We are a small, family run business and have been in the window and door industry for over 30 years. We do explain to our clients that it does take between 5-8 weeks to manufacture the windows and installation is completed within a week of the windows arriving to us. With that in mind, we will take your feedback and strive for better. Thank you again!