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Hydro-Flo Plumbing And Heating
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95%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
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Reviews for Hydro-Flo Plumbing And Heating

Average customer rating:
9.5 10 (24 reviews)

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David in Saint Albert
David in Saint Albert
1 review St. Albert, AB
10/10

Good Service

Contacted on their website. Quick response by James. Did not try to up sell. Nice guy installer. Neat job. It took about 1hr and a half. I did not time him. Final price as was quoted.

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Company Response

Hi David thanks for letting us know how we did especially how the work was performed in your home.

Thanks Again.

Private User
Private User
Private User reviews Edmonton, AB
10/10

Floor drain backing up

Floor drain backed up. Had competitor in first for more $$. They stuck a camera through the first time. Said no worries. Soft plug, sewer looks good. 2 weeks later, back again. Camera again. Now maybe 2 problems. Low Flo toilet in basement or low sloping sewer. Quoted both options. Major $$$$. Backed up again. Decided I needed another opinion. They came cleared two plugs out of drain which was not done by competitor. So far no issues. Courteous and informative.

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Company Response

Thanks for the sewer cleaning review. Where glad things are still well as no one likes a sewer backup even us!

Private User
Private User
Private User reviews Edmonton, AB
10/10

Furnace not working

Furnace was working intermittently and James found issue as soon as he opened panel. too much water was being trapped and it turned out to be bees. Bees had caused water lines from flowing as they entered furnace thru lines from outside. James did excellent work to open up all lines to ensure no other obstructions. Furnace worked perfectly after that and we finally had heat back. First time customer and I would recommend. thx for their kindness in having someone respond quickly.

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Company Response

Thanks and hopefully the honey bees don't return. That was a new one with the bees with us lol!

Isabelle in Edmonton
Isabelle in Edmonton
1 review Edmonton, AB
10/10

Very knowledgeable,quick and very satisfied

Mi water heater valve broke and it was late at night I called this company and they responded immediately which I called 3 others who said not right away or tomorrow only and one did not even call back or showed up in the future I know who to call it’s hydro flo yes I’m very please with their services and recommend it to everyone thank you

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Company Response

Hi Isabelle were glad Caleb could help you guys out.
We appreciate your business and comments.

Thanks Again

James

Susan Lauder from Edmonton
Susan Lauder from Edmonton
2 reviews Edmonton, AB
10/10

Basement Floor Drain issues

Justin was our first contact with Hydro Flo who were the first to respond to our call for service (I had three plumbing companies on my list to call).

Our basement floor drain had been backing up and getting worse. Justin arrived as scheduled and assessed the situation as a short cut laundry drain installation installed over 30 years ago that was now causing the problem. His suggestions for
a proper repair were well considered and fairly estimated.

Staff were prepared and courteous, the job was completed professionally and we now have a dry basement floor.

Gratefully,
Adam V.

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Company Response

Hi Adam thanks for sharing your experience from your recent drain issues and how Justin performed on your call. Drains can be a messing item in the home and we were glad to help!!

tingey00
tingey00
2 reviews Leduc, AB
10/10

Dripping tap

We have a jet tub that is seldom used and noticed a drip from the faucet. Called Hydro-Flo as I know who they are and they installed my furnace a few years ago. In any event the owner came over to do the repair and had to order parts. He was back the next week and installed shut off valves in the basement as well as replacing the cartridges. Cleaned up any mess he had made. All work completed within an hour.

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Company Response

Thanks for the review even some of the ones we think are easy get the best of us !!! Thanks for your patience with the parts and happy tubbin!!

nicholedrader8
nicholedrader8
1 review Leduc, AB
10/10

Furnace repair

Very friendly and efficient. All mess was cleaned up and taken care of. Very reliable and professional. Excellent service, highly recommend.

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Company Response

We appreciate your feedback on our technicians and their service. Thanks again.

rondlin
rondlin
1 review Edmonton, AB
10/10

Urgent furnace repair

Quick response, fast assessment and diagnosis followed by well done repair above expectations and below predicted cost. Excellent professional personal service.

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Company Response

Thanks for your review. We appreciate all feedback on our technicians and our service.

mikefern
mikefern
1 review St. Albert, AB
8/10

kitchen and bathroom sinks reno.

replace water lines under 3 sinks and add 3 shut off valves. no more leaks good job.

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Company Response

Thanks for your feedback and positive review. Keep us in mind for your future HVAC or Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Hydro-Flo Plumbing And Heating

Hydro-Flo Plumbing and Heating Ltd. offers commercial and residential mechanical contracting services in Edmonton, Leduc and surrounding areas. The includes Beaumont, Saint Albert, Spruce Grove, Stoney Plain, Nisku, Millet, Sherwood Park, Sturgeon County, and Fort Saskatchewan.

We operate 24 hours a day for all cooling, heating and plumbing emergencies.

In addition we offer new construction and renovation services of cooling, heating, plumbing, and sewer systems.

All estimates are free and services are guaranteed.

Financing Options are available though Eco Home Financial.

CATEGORIES
Plumbing, Heating & Air Conditioning, Drain Services, Water Filtration & Purification, and Gas Line Installation
PRODUCTS
We install hot water heaters, tankless water heaters, boilers, furnaces, water softeners, ventilation, back flow preventers, cross connection devices, plumbing and drainage systems, ventilation systems, HRV's, back water valves, gas lines, air conditioning, and HVAC.
SERVICES
HVAC, heating, cooling, plumbing and sewer
BRANDS
Payne, Carrier, Bryant, Heil, Trane, Rheem, Grundfos, Bell and Gossett, John Woods, Bradford Whyte, AO Smith, LAARS, Munchkin, Watts, Tamas, Viessmann, Navien, Takagi, Rheem, Giant, American Standard, Delta, Price Pfister, Moen, Kholer, Delta, Armstrong, Fusion, NTI, Rheem
SPECIALITIES
Hydronics, Boilers, Pumps, Hot Water Heaters, HVAC, Furnaces and Air Conditioning.
WEBSITE
http://www.hydro-flo.ca
YEAR ESTABLISHED
2006
NUMBER OF EMPLOYEES
12
RETURN POLICY
100% Satisfaction Guarantee
PAYMENT METHOD
Visa/Mastercard/Amex/Cash/Certified Cheque
LICENSES
Provincial Gas Fitting/Plumbing/Bonded
MEMBERSHIPS
ECA/BBB/AWWA/BOMA/CSA
LIABILITY INSURANCE
Yes
DIPLOMAS
Provincal Gas, Plumbing, and HVAC trained and certified. Epcor certified backflow preventer testing,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
PROJECT RATE
TBA - Negotiated
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty Workmanship/Equipment as per Manufacturer
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.