Energy Rebate a complete failure
Had a pre-inspection and post-inspection done by a representative (K.W) of Pro Home & Building Inspections (PHBI) after upgrading my furnace and air-conditioner . I was promised that the energy rebate would be received in about 3 months. 3 months went by and I inquired at Enbridge, who said they had not recieved the post audit from PHBI even though it was done 3 months prior. Several attempts to reach PHBI by phone had no response. Emails to PHBI bounced back as an invalid recipient. Finally, after 5 plus months, my rebates were issued, but not without my correspondence with Enbridge. Based on my experience, I do not recommend Pro Home & Building Inspections, and I would be cautious of anyone associated with them.
- Approximate cost of services:
- $2,100.00