Claridge Home Owner - VERY DISAPPOINTED
Very poor finishing on jobs. Always delayed on everything. 6 months after closing and the towel bars and toilet paper holders are not installed for anyone in the area, where as all other builders in the area have it installed so its not even supply issue. Finishing on all items is so poor that its unbelievable. Paint overspray in all places, corners of cabinets and doors are dinged, and repaired poorly.
The customer service is even worse. They dont even have a path for escalation. So if you're not satisfied with the first person's answer - too bad, you have to deal with it, even if its because they are having a bad day they can ruin your experience and you can't do anything.
Warranty service team has is also rough and rude, maybe because they deal with all unsatisfied customers, and all their customers are unsatisfied.
If you haven't bought a house yet - DON'T try Claridge. I'm very disappointed. P.S: I have previously owned new houses with builders, but haven't had such bad experience.
- Approximate cost of services:
- $1,000,000.00