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HomeStars  >  Heating & Air Conditioning in Ottawa  >  Reliance Holmes Heating and Cooling - Ottawa
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93%

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Reviews for Reliance Holmes Heating and Cooling - Ottawa

Average customer rating:
9.4 10 (735 reviews)

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 Meta in Ottawa
Meta in Ottawa
1 review Ottawa, ON
10/10

Furnace replacement

Our furnace died Friday at 3 and had to be replaced. Salesperson arrived Friday evening, furnace installed Monday. Both sales and service installation representatives were terrific. Thank you Marc, Kenny and Ryan.

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Company Response

Thank you for your kind review. ~Haley

Mei in Kanata
Mei in Kanata
1 review Ottawa, ON
10/10

Furnace installation

We found water leaking in our basement, and called for inspecting the hot water tank. A very professional technician Randy found that our Furnace needs to be shutdown immediately. The same night, the sales advisor Trevor came discussing all our options. And the second day, the new furnace was delivered and installed by Ryan C. and Tim. They are very friendly and knowledgeable - it made a stressful situation so much easier. They also cleaned up the working area as if nothing happened. Well done! Thank you very much!

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Company Response

Thank you Mei for the wonderful review! We're so pleased to hear about your experience and appreciate your feedback! ~ Penny

Ron in Cumberland
Ron in Cumberland
1 review Ottawa, ON
10/10

Furnace, Humidifier, Air Conditioner

Very well done. The installation crew of Hys and Ryan A. were friendly and worked quickly with no wasted time. Any questions i had were fully answered. The work area and my front entrance was carefully cleaned up. After completion, the operation of the system and its components were fully explained to me. We could not have asked for a better experience. I wouldn't think twice to recommend this crew of Hys and Ryan to anyone.

1 of 1 people found this review helpful.
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Company Response

This is so nice to hear! Thank you for sharing your comments and review with us! We appreciate your business and are always happy to help. Thank you for choosing Reliance Home Comfort! ~ Penny

BWard in Kanata
BWard in Kanata
1 review Ottawa, ON
10/10

furnace installation

Very well done installation. The installation crew- Ryan C, Costa, Greg & Kenny were friendly and worked quickly with no wasted time. Any questions we had were fully answered. The work area was carefully cleaned up. After completion, the operation of the system and its components were fully explained. We could not have asked for a better experience.

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Company Response

Thank you for sharing your comments and review with us! We appreciate your feedback and are always happy to help. Thank you for choosing Reliance Home Comfort! ~ Penny

TimKerr in Nepean
TimKerr in Nepean
1 review Ottawa, ON
10/10

Humidifier replacement

My Generalaire 1420 humidifier stopped working and needed to be replaced. I called Holmes Heating and they quickly sent a team of two employees the next day with a new unit to install. They were very courteous and professional, quickly and efficiently removing the old unit and installing the new one. They explained the operation of the system to me and showed me how it worked, safety considerations, etc. I was very impressed with Ryan and Hys and would recommend this company and these guys without hesitation. Thank you!

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Company Response

Thank you for the great review Tim! This is so great to hear! ~ Penny

Alan&Marlene in Ottawa
Alan&Marlene in Ottawa
1 review Ottawa, ON
10/10

New Furnace Installation

Our Furnace decided to retire, thankfully not on the coldest day of the winter. From my initial telephone discussion with the service department, to meeting with Mike and discussing our options and then having Ryan C. and Costa install and provide friendly and knowledgeable information on the system - it made a stressful situation so much easier. Thank you!

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Company Response

Thank you for the wonderful review Alan and Marlene! We appreciate your feedback and are always happy to help. Thank you for choosing Reliance Home Comfort! ~ Penny

Private User
Private User
1 review Kitchener, ON
10/10

Furnace Install

Excellent crew came to my house for furnace install (Ottawa- Bells Corners area). Professional, friendly and very knowledgeable guys. Kudos to Greg, Kevin, Kenny and Bob! Thanks again - looking forward to potentially see you guys again when I get my new AC installed!

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Company Response

Thank you so much for your awesome review! ~Haley

Private User
Private User
1 review Ottawa, ON
10/10

New furnace installation

I was most impressed with the excellent customer service I received from Reliance Holmes Heating. From the person who performed the regular maintenance (Mo -- who explained why a red ticket was required on my ailing furnace) to the sales representative (Pat -- who came one hour after being called, diligently explained all options and answered all my questions to the installers (Ryan C, Ryan A and Costa B -- who were courteous and professional and ensured a thorough cleaning of the area after the installation). I wholeheartedly recommend Reliance to anyone needing a new furnace.

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Company Response

Thank you for the great review! We appreciate your feedback! ~ Penny

Private User
Private User
1 review Ottawa, ON
10/10

Outstanding work on furnace installation

We had Greg and Kenny install our new furnace. They were punctual, very professional and completed the installation work on time. They were very organized and meticulous in their work, making sure all work areas were protected and left clean. They also made sure all specification were up to code, as the job took place in an older home and some items needed an upgrade. They were knowledgeable, friendly and courteous. We were very satisfied with their work and their work ethic. And they accomplished all this on one of the coldest days of the year! We would not hesitate to recommend them as an exceptional installer team. We also hope to get them back to install the AC, which is a job still pending.

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Company Response

Thank you for the wonderful review! We appreciate your feedback and are always happy to help. Thank you for choosing Reliance Home Comfort! ~ Penny

A in Mississauga
A in Mississauga
1 review Ottawa, ON
10/10

Furnace installation

Hys and Ryan called to let us know they would be a little late as they were helping someone without heat so I wasn't worried when they were 20 minutes late. They worked steadily throughout the day and did a very professional job. The worksite was clean and they had laid mats so our floor didn't get dirty. I would recommend them as an installation team.

1 of 1 people found this review helpful.
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Company Response

Thank you for sharing your experience! We appreciate your feedback and are always happy to help ~ Penny

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Reliance Holmes Heating and Cooling - Ottawa

Reliance Holmes Heating and Air Conditioning is one of the largest and best known HVAC sales and service providers for many reasons, including:

We've been in business for over 45 years since
We're one of the largest HVAC contractors in Ottawa,
Many of our products are eligible for an assortment of government and manufacturer rebates
We sell and install only the highest standard of heating, cooling and air quality products and services.
We offer comprehensive repair services and protection plans to keep our customers comfortable year-round.
Our HVAC technicians are some of the best-trained professionals in the industry.
We genuinely care about your well-being and will work hard every day to earn your business and trust.

Furnace Repair and maintenance,
Air conditioner repair and maintenance,
Boiler & Water Heater repair and maintenance,
Fireplace and pool heater repairs,
Duct Cleaning,
Protection plans,
Furnaces,
Air Conditioners,
Water Heaters,
Tankless Water Heaters,
Boilers,
Hydronic Heating,
HEPA Ventilation Systems,
HEPA Filtration Systems,
Epurair Media Filter,
Humidifiers,
Heat Recovery Ventilators (HRV's)

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Furnaces, Air Conditioners, Water Heaters, Tankless Water Heaters, Boilers, Hydronic Heating, HEPA Ventilation Systems, HEPA Filtration Systems, Epurair Media Filter, Humidifiers, Heat Recovery Ventilators (HRV's)
SERVICES
Furnace Repair and maintenance, Air conditioner repair and maintenance, Boiler & Water Heater repair and maintenance, Fireplace and pool heater repairs, Duct Cleaning, Protection plans,
BRANDS
SmartAir, Carrier, Rinnai, Buderus, HEPA, Epurair, Honeywell, GeneralAire, vanEE,
WEBSITE
http://www.holmesheating.com/
YEAR ESTABLISHED
1962
MEMBERSHIPS
Better Business Bureau (A+ Rating),Heating Refrigeration and Air Conditioning Institute of Canada,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.