Magic Maid Cleaning Service

I have had Magic Maid clean my home for several years. I have always been very satisfied with their services. They do a thorough job and ensure that they go above and beyond to make sure my home is spotless. They are very accommodating and trustworthy. Truly and essential service which I realized during Covid when I had to clean on my own. Would 100 % recommend.

I have had the greatest experience with Magic Maid over all past Cleaners hired. Completely satisfied as well as impressed with Darren and his staff. Friendly, hard working, especially when given requests out of the ordinary; ie.: oven. Highly recommend Magic Maid, Chatham location to anyone looking for a trustworthy, well run establishment. We have been clients for years.

The Owner of Magic Maid Cleaning Services, Darren, sends me a text while I'm teaching at the work saying he forgot some of his cleaning cloths in the home, requesting the Garage Door access code in order to retrieve them. Unfortunately, I use it so rarely as I punch it in using a habitual pattern for which I couldn't recall the exact number sequence when I did use it. I thought it was an unusual request as they have left cleaning products behind before and it never seemed an issue.
Upon returning home, to my dismay, while I'm looking for these "missing cleaning cloths, I find them draped over my living room surveillance cameras (See photos attached). Any homeowner has a legal right to surveil their residence. What was done here was clearly inappropriate, and the excuse given that the staff didn't like the cameras watching them is absolute nonsense. The firm never had any issues when I was home with my Mother and they were cleaning and present to on serve so how could the cameras possibly have been an issue?
Obviously the camera's were being covered for a reason none of which are defendable. Honest people dont worry abouy security camera's because the are not doing dishonest things.

We believe that this is very sad for what Magic Maid did, and we do know that how far you have to dig down even in his heart he knows the truth, which is the job was incomplete he didn't give the job more than 110%.So he admitted he and his crew had a bad day ok, We do understand this so what is the customer service you are going to give me . Thats right NOTHING and what is the price I have to pay poor quality and out money. Not this time.