I was nervous hiring a moving company. I had a terrible time with one last year so I didn't want to repeat this disaster. The thing I liked about Boxed Inn is that they had a store, not just some unit in an industrial area. I knew they couldn't be fly-by-night with a store. I talked to the owner 3 times before booking and he was polite and informative each time. My move went like clockwork. The guys were nice and they were careful with my furniture. I would use them again although I don't think I will be moving for a while. I recommend them to friends.