Our OLD furnace started acting up with it running during the day and shutting off at night. Called Francis and they sent a technician right away. Matt inspected the unit and advised our control board needed to be replaced. The best part was he had the part (for an old furnace) in his van (didn’t have to order it or leave and get it) and had it fixed and running within an hour.
Matt was very professional and took the time to explain not only what he was doing but also helped educate me on some things to consider when we ultimately replace it (he wasn’t pushing a sale at all which I truly appreciated)
- Approximate cost of services:
- $1,100.00
- Company Response
Thank you for posting a perfect review for Francis Home Environment and our technician Matt! It's great to hear that the part was available immediately and your heat was restored promptly.