Promise Not Kept: Slow Service
Heating & Air Conditioning review in
Ottawa
The technicians are good but their scheduling support is weak. Over promise and under-deliver. Poor telephone support. I used live chat to get through to them since I never received a call-back. I had to wait five weeks for a/c annual servicing since Francis never called to schedule as they had promised.
- Approximate cost of services:
- $0.00
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- Company Response
We are very sorry for your experience and would like to learn more about your situation. Please contact us at CustomerService@ServiceExperts.com with your full name on the account and phone number so we can reach out to you. We look forward to hearing from you.