I ordered windows from Rick back in June and was told 4 to 6 wks approximately. It is now 5 months and still no windows or even a phone call explaining why my windows have not arrived. Also was told that they would install them "when" they come in but later said they could not spare their men to leave the shop for the 2 day est. install so was given another contractors name to do the install who is now also waìting for these windows. Very, very poor way to run a business Rick, ..shame!