Aquacade Pools & Spas Ltd

Swimming Pools, Spas & Hot Tubs
1099 Falconbridge Road Sudbury ON
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79%

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Reviews by rating (past 12 months)

Reviews for Aquacade Pools & Spas Ltd

Average customer rating:
8.3 10 (6 reviews)

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Lori I. in Sudbury
Lori I. in Sudbury
0 reviews Greater Sudbury, ON
10/10

Fast Response Time

My hot tub stopped working suddenly. I called Aquacade to schedule a service call and they were there the next day! Craig even stayed open late so my husband could pickup a ceramic heater in order to ensure the pipes didn’t freeze. Thanks again!

Lori

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 Satisfied  in Sudbury
Satisfied in Sudbury
2 reviews Sudbury, ON
10/10

Happy with Service

I was looking for a Hydropool last year and I went to AQUACADE Pool and Spa I had no idea about Hydroopool spa and Craig was the person who helped explained between the Hydropool Sport and Hydropool Trainer I realized the best for me was the Hydropool Sport . The people who came in later to set up the Hydropool Sport was excellent had patients explaining how to work Hydropool Sport because of my eye problems They did not rush me the guys made sure I could see the buttons. Even when I had a promblem with the cover when it got broken David came down after work to fix cover for me Brent who put in the Hydropool even came down on his way home from work because he knew I did not drive with the water tester and took the time to show me how it works Craig on his lunch came down to show me how to clean the filter for Hydropool I was shown when I first got the pool but there was a step I forgot I am so happy with the people who looked after me and how kind and helpful everyone was I give the Service after five and looking forward to seeing everyone this spring when I open the Hydropool Sport I chose to close for Hydro pool down for the winter

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Private User
Private User
Private User reviews Sudbury, ON
10/10

Hot tub

After checking out several companies and their products I chose Aquacade for my hot tub provider. Excellent and friendly service. Can’t wait to use my hot tub for the very first time tonight

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Private User
Private User
Private User reviews Sudbury, ON
8/10

Hot Tub

We bought this hot tub at Aquacade, they did not have it in the show room but David sat with us and opened up his tablet to find the right one for us. We found it, he ordered it we got it in at the store within a week. We picked it up and set it up that night.
It is beautiful, perfect for the two of us, it can fit more but we bought it for the two of us. It has a light that you can turn on which changes colors, it is really nice when it is dark out. Also there is a beautiful fountain as well, which makes it even better. It was easy to install, fill plug and play.
I highly recommend this hot tub! It is small and does not take much room. The cover is also very light and comes with it.

Thank you Aquacade!

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Shelley in Sudbury
Shelley in Sudbury
1 review Sudbury, ON
2/10

clean up mess

When purchasing an unground dinner at Aquacade, the staff was friendly and helpful. When everything was said and done, they left me a mess, some of what I was expecting, but I was not expecting concrete on my interlock drive way. After spending $6500,there was no phone call asking me how it went, or if I was pleased with their service. I am very disappointed with Aquacade.

1 of 1 people found this review helpful.
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mjsmachine
mjsmachine
2 reviews Sudbury, ON

First Review

10/10

installation of a hot tub

We were in the market for our first hot tub. A friend recommended these guys and we weren't dissapointed. The staff was very knowledgeable and answered all of our questions. After the purchase was complete, Doug, one of the sales reps came out to the house and gave a introduction of care and maintenance (on the weekend), talk about dedication since it was his day off. He went through everything and provided a few of his tips and tricks to add to our hot tub experience. We have had the tub running for a few weeks now and are enjoying it daily. Thanks again Doug for everything.

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