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Rona Building Centre

115 Bowes Street Parry Sound ON
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Rona Building Centre
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Reviews for Rona Building Centre

Average customer rating:
4 10 (2 reviews)

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Private User
Private User
Private User reviews Grimsby, ON

Restocking Damaged Gazebo and Marking it Store Clearance

I purchased a 10X10 Rona Collection Gazebo from RONA Hone and Gardens, Grimsby which was marked store Clearance/Discontinued. I took it home and noticed that some of the parts were missing and some of the missing part/ pieces were broken and stuck inside other pieces.
I returned the item and requested to speak with the Manager because the item should have been marked Damaged and that would have save me the time and the trip but she refused to accept that this was false advertising when clearly the gazebo was a returned damaged product that was not inspected before restocking. Even though the part of the missing part was broken and stuck in another piece-yet she said that was a manufacturer defect and not the stores fault because the RONA in Grimsby couldn’t have known.
In my experience an Accountant, there is no way that during manufacturing process, Product Part# B and #C were assembled and somehow a piece of Part # C got stuck in Part # B during. I am never going back to Rona Home and Garden, Grimsby

Review has 1 previous version
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Lisa - Grimsby
Lisa - Grimsby
1 review Grimsby, ON

First Review


boat dock

We purchased a new floating dock and were very happy with the timely delivery and the quality of the product. The staff was very helpful with suggestion on attachment and great with a lakeside delivery. Good job and we love our new dock!!

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