McLeod Windows

Purchased 12 windows and 1 custom door (with built in blinds) and had installed in February 2023 as part of Canada Greener Homes Grant.

I spent three months researching different companies and products that could deliver a quality product and meet or exceed the Canada Greener Homes energy efficiency requirements. After considerable research, references checks, visits to previous install sites and comparing lots of data and information I landed on going with McLeod Windows (Kohltech Windows and Entrance Systems). I have waited 5 months before submitting my review to ensure I could witness the product in service after a reasonable period of use.

I can report I am extremely delighted with having chosen to work with McLeod windows for the purchase and installation of the Kohltech windows. The product has a number of unique features to other products, meets and/or surpasses most other window warranties, provides a wide and varied product line and delivers above average energy efficiency and window functionalities. I honestly can not say enough good things about the salesperson who worked with us. He was always prompt and helpful with my many questions and was invaluable in guiding us through the window options selection and installation process.

The installation (in February 2023) went extremely well and the installation coordinator was tremendous. Very knowledgeable, hard working team that did a quality installation. He always made himself available for any questions and would not leave the work site until my full satisfaction was guaranteed. He displayed a work ethic and customer service commitment one doesn't see so often today. In summary, if you are looking for new windows/doors and have not included McLeod Windows in your quotes - you have not done your research.

My parents order a full set of windows and doors from McLeod a few years ago which were great. We have recently added an extension on the house and have tried to add a window and set of garden doors to the house. I called to get a quote from the original salesman that handled the doors and windows the first time but learned she had moved on to somewhere else and was pushed to another salesman. I emailed him to request a quote but he was on holidays so my email was forwarded to another salesman. That salesman never contacted me. I called and left many messages for him as well as emails. I finally got tired of trying to get ahold of him and contacted customer service to try to get some sort of answer as I had framers at my house wanting dimensionsfor framing. He finally sent me a quote with all the wrong products on it. I emailed him back to get him to call me so we could discuss the quote and he never responded...ever. I contacted customer service again to get him to contact me and I'm still waiting for a call back from 3 weeks ago. I have since gone with another company and will never use McLeod windows and doors or recommend them to anyone. In fact I will be informing people not to use them.

McLeod Windows installed some new windows and front door for me. The installers were excellent and sales staff were very knowledgeable and very quick to answer and of my questions! I strongly recommend this company to replace you're windows and doors!