Kenny is a hard working individual and was very honest. His quote had no hidden costs or extras and the work was exactly as he described (thorough). I was getting ready for vacation and was having different family members coming in to take care of my 80 year old mother who is not always steady on her feet. Bats decided to make an appearance and traumatize both of us. Kenny and his employee were already on a job on the civic holiday Monday (which was very hot and humid) and drove for over an hour after they finished to come to our rescue. I highly recommend his work. Its 10+. His costs may seem high to some, but you are getting a professional job. You will get what you pay for. Words of thanks can not express the gratitude to be going on vacation knowing that the bats are moving out!!!!