Kenny is truly a modern day superhero without the cape! Within a month of purchasing our dream home we discovered a bat in the basement. It's nothing hubby declared....probably got in when we were moving. Three more bats appeared within a month which sent me scrambling to the internet to learn more about bats that I ever wanted to know! This is when I first came across Bats Canada. The website was a wealth of information about bat behaviour. Suffice to say it took another year and multiple bat encounters later to convince hubby that we did indeed have a problem! I reached out to Bat's Canada, sent in some pictures of our home and had an estimate within hours. It wasn't cheap so hubby decided he could resolve the problem himself by patching a few holes where he thought the bats might be getting in. No change. After every bat that was dramatically removed from our personal space, with a combination of screaming and running for cover (me) and the practicing of badminton skills (hubby), hubby tried to reassure me that that that was "the last one". It wasn't until we heard the scrabbling noises of bats in our walls and ceilings every morning and evening that he too started to be creeped out by the situation. So I called another wildlife company for an estimate. Within minutes, based on my extensive bat research, I lost confidence in their knowledge and ability to solve the problem. I called Bats Canada. Kenny was forthright, honest and confident. I started to breath a sigh of relief. Kenny and his partner arrived sooner than expected. With tubes of caulking flying and a pocket full of screws, he worked non-stop sealing up every crack in our soffit, fascia, brick, chimney, roof vents, siding and dormers. The other wildlife company guessed that the bats were coming in the chimney. Within 10 minutes of being on the roof, Kenny knew the bats were coming in the dormers. Like a superhero that flies in to save the day, the bats are now gone! Bats Canada seems expensive until you see the work that Kenny does. Kenny also returned to remove the bat doors exactly when promised. Bats Canada also offers the best guarantee in the business. We didn't even realize the stress we were experiencing until the bats were gone. We consider every penny money well spent!