Aurora Home Hardware Building Centre

Building Supplies and Hardware
289 Wellington E Aurora Aurora ON
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Write a Review
Andrey in Thornhill
Andrey in Thornhill
4 reviews Thornhill, ON

First Review

0/10

Entrance Door into Basement Apartment

In Apr 2010 we contracted Aurora Home Hardware to retrofit-replace 1 entrance door that leads to a separate entrance into finished basement. Emergency plumber, drywall removal and installation, kitchen cabinets repair, furniture disposal is the cost we paid for simple, flush design metal door installation.
The installer nailed down the interior door trim and drove the nail right into the water pipe. Next 4 month we wandered about increasing musty smell in our normally fine basement. The smell becomes unbearable, and we started to suffer from unusual, continuous respiratory symptoms, decided to find the source and take measures. We tore down the custom build kitchen cabinets to access the corner by the entrance door that appeared to be the source of the smell. The entire drywall corner, kitchen cabinets and flooring were covered with black mold. We had to hire drywall guys to take care of the damaged walls asap. Once drywall was removed, to our surprise we saw a hole in water pipe with the water fountaining out of it when the nail was removed. Really costly door!

BTW: We do not complain about them re-scheduling our installation day 3 times in a row. Or about the bare wood door frame that was not nailed to any stud, and was entirely supported by the foam that they injected around it.

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