Customer service dreadful. After waiting 10 weeks, I enquired about delivery. Salesman called and left message that the hutch was being shipped on Monday. On Thursday next, I called to ask if it had been received in store yet. 2 salesmen were aggressive and rude in their calls with me indicating I must be mistaken in what their message said and it was in transit. Still no idea when it will be delivered. I wasn't in a hurry to get it, just wanted some idea as to when it was coming as we are extremely busy. Was planning on buying a sectional here as they sell Canadian, but they don't seem to realize that part of the purchase is customer service and theirs is non existant.