Frederick's Gallery Of Fine Furniture

Furniture
100 Woodlawn W Guelph ON
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HomeStars  >  Furniture in Guelph  >  Frederick's Gallery Of Fine Furniture  >  Horrible customer service
K clark in Kitchener
K clark in Kitchener
1 review Simcoe County, ON
0/10

Horrible customer service

Frederick's Gallery Of Fine Furniture
519-836-4005
100 Woodlawn W
Guelph
ON
CANADA

Be forewarned that once you pay in advance this company couldnt care less about you or the furniture you just purchased. I dont know how many women work at the front desk but the one who answered our call has absolutely zero customer service skills. She litterally seemed to enjoy telling us that our furniture would not be delivered on time (13 weeks after ordering and as was promised) and that they would not return our money. She did not put me in contact with the sales rep or the owners and wound up hanging up on me when i would not accept her attitude. Unfortunately we paid in advance and we are now short $4000 and no furniture. I will NEVER darken their door step again and will do all that I can to warn others of this business that shouldnt be in business.

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