First General Services

Nothing more. As per above. Their rep. came in at 3.30 AM to secure our two doors which was broken into by a burglar. Screwed the doors shut until a new door could be installed.

Overblew the entire job to start with. Took way too long to have the small job completed. 4 1/2 weeks for a $2000 repair job. Communication on what was going to be done was awful. Part of the paint job was not completed. Didn't really care if they had the job or not as they would just move on to the next. Only person that was friendly and helpful were the carpet people.

Very professional and easy to work with. All appointments were made promptly and reps arrived on time.

I highly recommend this company for any work you might be considering. They did excellent work and were very good at communication and keeping us informed every step of the way. The project manager "Pedro" came to our home several times to discuss our options and to offer solutions to issues as they arose. Very professional and on time which the completion which was critical for us.

I was very happy with First General. The staff are very professional and experienced. I will be using First General for up grades to be done in my home as well as recommending them to my family if need be.

I had a very bad experience with a previous contractor for my sewer back up. FIRST GENERAL was called in to take over last minute. Very friendly staff and mindful I have a new born sensitive to chemicals.
Very pleased, everything was completed within 6 weeks.
Would highly recommend, superb job and the upgrades are fabulous.

I was very pleased with how fast the services moved along and how friendly all the staff were at First General. This was a very good experience for me and I would definitely use First General again in the future if need be. Amazing work First General.

I had a flood insurance claim and my insurance company used First General as the project managers for the repairs. The two week job ended up taking over a month and when the project manager went on vacation all work stopped and did not start again till I escalated to their corporate office. The project manager was argumentative, never came to site to see any of my concerns, work was not finished when they said it was and had to argue to have them come back to finish all the deficiencies. I would not recommend them for any work and if your insurance company uses them go with someone else.

The total costs is not known to me as the house insurer arranged and paid for the costs of repair. I just place a number so I could submit this review.

My garage was heavily damaged by a car driven by an old woman driver, a family friend. For unknown reason, while parking, she stepped on the gas instead of the break. The car accelerated fast and hit the garage's main support post and door. Due to impact, the support post was cut into two pieces while several studs broke into two and the walls caved out due to weight of the roof.

No sooner, after the insurance personnel was notified, the Project Manager of First General came in, assessed the damage and sent his 2-man crew, who started working until 8:30 evening. They ensured that my garage was in good shape and structurally safe until the actual repair could be done. I am satisfied with their caring ways and over-all job.

Initial work involving removal of damaged flooring and installing fans to dry areas along with dehumidifiers done in a timely manner.
All work following initial visit was done in a very unprofessional manner, resulting in poor quality installation of new flooring, installing new cabinet and toilets. Laminate flooring left with major I washable stains, glue along with poor installation join-ups. The flooring company engaged by 1st general should be avoided at all Costs. The 1st general supervisor showed up at the beginning and once more in the middle of the project. He was not interested in how work was being done and referred me to flooring company owner who was likewise not interested in getting personally involved. Never use this company if you don't have too.