First General Services

Fire & Water Damage Restoration
219 Westcreek Drive Vaughn ON L4L 9T7
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66%

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Reviews by rating (past 12 months)

Reviews for First General Services

Average customer rating:
7 10 (30 reviews)

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Private User
Private User
Private User reviews Markham, ON
0/10

STAY AWAY Request your own estimator!

Like another reviewer said if your insurance company sends them, refuse and either request a new one or insist on getting your own. They will try and find the cheapest and least qualified people to do estimates on damages. The worst part is they will work with the insurance company to get your claim denied. This is why insurance companies use them as a set up so you don't get your own contractor. The only thing they care about is getting the referral profit that they add to the contractors they choose. They do not even know who they send to your home just as long as it is someone who is desperate to please the insurer. Most companies who you call will work with YOU to get what you are owed so they are never used by a company like this. So this company will use small timers who can't compete with the high rated companies you find on homestars. Thats called bulk contracts where they make money by handling insurance jobs instead of doing big jobs like the pros. Thats my opinion do with it what you choose but consider this a warning.

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Private User
Private User
Private User reviews Whitby, ON
0/10

If this is an insurance claim make sure they're not the ones that the insurance company chooses

When I had water damage they were there to do the emergency work. as soon as it came to restoration, they were no where to be found. They don't return your phone calls, they don't answer emails.

They will take a week to answer a simple question and they do this because they're hoping you get frustrated enough to take the payout so they won't have to do the restoration.

I really have nothing good to say about them. After two months since they did the emergency work, I asked my insurance company to dump them and go with someone else. I'm hoping the new contractor is better than these guys.

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Marrie in Windsor
Marrie in Windsor
1 review Windsor, ON
10/10

Flood Damage

Workers were great! Hard working - friendly - answered our many questions - when they said a day and time they were going to be at our home - they were on point -
Well done job - fast - efficient - would highly recommend!!!

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Happy H.
Happy H.
1 review Whitby, ON
8/10

Steam clean rugs and replace patio door

The work and professional attitude at First General in restoring our home after the break in was amazing. The on site service technicians were great in explaining what needed to be done and how long it would take.

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Company Response

Thanks so much for your kind words! So happy we could assist you!

linfang620
linfang620
1 review Markham, ON
10/10

Change Front door

It is a very good to change the front door
and paint it,all the work very profession

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Company Response

Thank you so much! We are pleased to hear you were satisfied!

Isaiah M.
Isaiah M.
1 review Toronto, ON
10/10

floor re-tiling

First General re-tiled my floors in record time. Staff and contractors were very professional and the quality of work delivered very impressive. I highly recommend them and will certainly be using them in the future for home renovations.

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Company Response

Thank You so much for your positive words.
At First General Services G.T.A. we strive to ensure all our customers are completely satisfied with the services provided.
Your feedback is appreciated and critical to our journey of continual improvement.
Ken Beacham

hockey.house
hockey.house
1 review Brampton, ON
8/10

Kitchen renovation

Need to update kitchen. New sink, stove, fridge. Possible open concept. More cabinet space. New floor

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Wang Y.
Wang Y.
1 review Mississauga, ON
10/10

Basement water damage

First general did an excellent job dealing with the water damage that occurred in my basement. They arrived quickly during the emergency services and were able to dry the home very quickly. I was also very satisfied with the quality of work during the rebuild phase. They were very professional and a pleasant company to do with.

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Company Response

Thank you Wang for your review. First General appreciates it.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about First General Services

For over thirty years, First General Services North America has been the leading choice for property damage restoration services of property owners, insurance companies, policyholders and property managers during times of crisis and insurance claims. First General Services’ members honor their commitment to you, our customer, because meeting your expectations and restoring your life promptly and professionally is what matters.

By choosing a First General Services member, you access the power of an international network of property damage restoration experts while experiencing the familiarity and comfort of a trusted neighbor. It is you, our customer, who matters to us.

Our Services:
Water Damage Restoration
Structural Drying
Fire and Smoke Damage Restoration
Wind Damage Restoration
Catastrophic Storm Response
Vehicle Impact Damage Restoration
Inventory and Handling Service

CATEGORIES
Fire & Water Damage Restoration
SERVICES
Disaster Restoration – Flood damage – Fire Damage – Wind Damage – Mould and Asbestos Abatement – Residential and Commercial. Servicing Oakville – Mississauga – Milton – Brampton – Georgetown – Caledon – Toronto – Etobicoke – North York – Markham – Richmond Hill – Woodbridge – Vaughan – Thornhill – Scarborough – Ajax – Pickering – Whitby – Oshawa – Cobourg – Port Perry
WEBSITE
http://www.fgsna.com/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.