Jade Stone's service is incredibly bad. They never show up on time, nor do they show up at all on the appointed days many times, causing us to send back and cancel all the other trades we deal with that are all waiting on Jade Stone. They are very difficult to get a hold of, never answering the phone. Their crew breaks stuff frequently. They haven't tried to remedy the situation with us at all. we have to call them every single day to push them to get anything done while we sit with no kitchen. Jade Stone, your Red Deer office is a nightmare to deal with.
- Approximate cost of services:
- $8,000.00
- Company Response
Hi Andrew,
I am very sorry to hear your frustrations; please accept my sincerest apologies. If you are willing to provide me with your address I would be happy to take this up with our Red Deer location and get any unresolved issues expedited as quickly as possible.
Thanks and talk soon,
Ryan Costain.