EuroLine Windows Inc

Windows & Doors Installation & Service
7620 MacDonald Road Delta BC V4G1N2
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82%

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Reviews for EuroLine Windows Inc

Average customer rating:
8.5 10 (21 reviews)

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sunny.ghataurah
sunny.ghataurah
0 reviews Burnaby, BC
10/10

New Home Windows and doors

We built a custom home 8 years ago and used Euroline for all our windows. Brian helped us out. We are now building our next home and Brian helped us again. All new windows and doors and soon to have blinds. Great service, great quality, would use them over and over.  Service is what we want and we got it here. Would highly recommend them for any project if quality is on your radar...

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Company Response

Thank you very much for your feedback, Sunny!
We are grateful that you have chosen us for both your projects, and value your loyalty and your focus on high quality performance products.
It has been a pleasure working with you, and we wish you and your family the very best in your new home!
If you ever build again, we hope you will consider using us for a third time.

Private User
Private User
Private User reviews Montreal, QC
0/10

Do not deal with this company

We ordered over $30,000 in windows from this company and we did not receive screens for 4 windows. We have tried for over 9 months to get the screens and it is just one excuse after another. People have quit working with this company in Manitoba and there is no one who will help. Nice windows- too bad we can't use them. What a disgusting way to treat customers. For $300 you could have had a very happy and content customer and I would have gone with this company to get the other 15 windows we need. I am now looking for another company for a similar product. The company could care less about the customers once they get their money. Stay away from Euroline.

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Company Response

Dear Ross,
We are sorry that you had a negative experience that involved our product.
However, as we discussed on the phone, your review is inaccurate, as you did not purchase the product from us directly, but rather through a reseller, who is no longer in business.
It appears that at some point 3 screens went missing, even though they had been sent out with the order from our end.
While we have no control over what happens to product when it leaves the plant, we hope that you are now enjoying your windows with the additional screens we sent you at no cost.

Albert Wong from Vancouver
Albert Wong from Vancouver
0 reviews Vancouver, BC
10/10

Glass replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Your guys have completed the window installation today as per schedule,
I write on behalf of the Owner and myself, your guys are a very professional team.
On top of a very good job in window installation, they kept their street shoes of the property,
Also, they did the clean up after job completed.
We really enjoyed working with you and everyone in your company.

Only wish we can afford to change to new windows every year. Haha.

Thanks again,
Best regards,

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Jim G. from North Vancouver
Jim G. from North Vancouver
0 reviews North Vancouver, BC
10/10

EuroLine French Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We purchased four sets (8 units) of French doors in November 1997, and have not had any operational or maintenance issues in that time. The doors are very solid and totally rigid. We use the ventilation feature regularly and find it a very handy and practical feature.

We highly recommend EuroLine doors for any patio application.

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Company Response

Thank you so much, Jim, for letting us know that after 18 years, your EuroLine French doors are still operating well and that you are happy with them. We are always glad to hear from satisfied customers. Thank you, also, for your recommendation! All the best, Catherine Johnston, Marketing Coordinator, EuroLine Windows

Nicole Chang from Surrey
Nicole Chang from Surrey
1 review Surrey, BC
10/10

French Doors replacement

Our home was buglarized so we had to replace our french doors. After checking out a few door companies, we chose EuroLine Windows because Nolan Myles was knowledgeable and courteous and he really knew his products. He gave me all the options and allowed us to decide which would best suit our needs. On delivery day, John and Jeremy did a fantastic job installing our new doors. It was apparent that they take great pride in their work. We are thrilled with the doors and will definitely recommend EuroLine Windows Inc. to family and friends in the future.

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Company Response

Hello Nicole, We are sorry to hear that your home was broken into. We are happy that Nolan was able to provide you with all the details and assistance that you required to make an informed decision and we are very glad that you are happy with your new French doors. We take pride in our products and we feel that our windows and doors are very secure and will help keep your family safe. Thank you, Nicole, for taking the time to write such a thoughtful review. Catherine Johnston, Marketing Coordinator, EuroLine Windows

Nick W. from Victoria
Nick W. from Victoria
0 reviews Victoria, BC
1/10

door replacement

Two sets of doors installed to replace existing sliding patio doors. The new doors didn't have the correct hardware in them and required reinstalling. Either they were ordered incorrectly or made that way. Regardless, they don't close squarely with a huge gap letting in wind, light and rain. The dealer in Victoria has not returned our emails or calls to fix the problem

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Company Response

Hello, Nick. We are very sorry to hear of the trouble you are experiencing with your replacement doors. We are looking into this matter and we will be in contact with you as soon as possible. We value all of our customers and it is important to us that we find a resolution to your problem. If you would like to speak to someone in the meantime, please call our Delta office at Toll Free: 1-800-337-8604 and ask for our sales manager. We appreciate your business. Catherine Johnston, Marketing Coordinator, EuroLine Windows

Angela & Roger Emsley from Delta
Angela & Roger Emsley from Delta
0 reviews Delta, BC
10/10

Replace Sliding Patio Doors with French Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We have just had glass sliding doors on our house replaced with Euroline Windows and are very pleased with the result.

During our investigation of replacement doors our initial enquiry was very professionally handled by Nolan. He spent time with us reviewing our options and was very helpful in us deciding what to chose.

The pre-installation service was excellent. Both Nolan and Wilbert spent time at our house, taking measurements, offering advice and setting an installation date.

On the day chosen for installation Jay and Kyle arrived first thing in the morning and did a superb job in carefully taking out the old doors and installing the new ones. They worked very hard and it was a long day for them.

Then finally Aaron came to install a screen on one of the doors and that was nicely done as well.

Nolan also came by to inspect the result and to ensure that we were satisfied.

Overall Euroline offer an excellent product and their pre-sales service, their installation planning, their installation and their after sales service are all first class.

We can certainly recommend Euroline.

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Company Response

Hi Angela and Roger! Thank you for your wonderful review and recommendation. We think our sales and service people are great and it is good to hear that our customers feel the same. We are committed to excellence in both our products and our service. We are very happy to hear that you have had a good experience with EuroLine Windows and that you are enjoying your new doors. Thank you again, Angela and Roger, for taking the time to post your kind words — we appreciate hearing from you. Catherine Johnston, Marketing Coordinator, EuroLine Windows

Alice
Alice
3 reviews Vancouver, BC
10/10

Windows supplier

Windows supplied by Euroline were top quality. Response to service call was prompt and the service person was professional, thorough & courteous. We are very pleased and satisfied with this window supplier.

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Company Response

Hello Alice! Thank you for taking the time to post your gracious comments. Our goal is to provide our customers with high quality products and excellent service. We are happy to know that you had a great experience with EuroLine and that you are enjoying your new windows. Catherine Johnston, Marketing Coordinator, EuroLine Windows.

sunny from Vancouver
sunny from Vancouver
2 reviews Vancouver, BC
10/10

New home exterior doors and windows

Our sales person's person is Brian,
Great guy, show us all the choices and new trend of the window nowadays. He also provided us some of the job sites they did around the Vancouver area.
Of course the products are the most important for us.
The quality is amazing, so as the hardware. Totally different feeling compare to other competitive brands.
I really love their design as well. Match exactly what need.
The only problem is the price, they are quite expensive, but you get what you paid, it protect you and your home. I think every penny is well spent on it.

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Company Response

Hi Sunny, thank you for your kind words, We love to hear from our happy customers. We take pride in providing our customers with quality products that are high-performance as well as beautiful and we are thrilled that you are pleased with your new windows and doors.Thank you again, Sunny, for taking the time to post your review. Catherine Johnston, Marketing Coordinator, EuroLine Windows.

soheila from Vancouver
soheila from Vancouver
1 review Vancouver, BC
10/10

French Door

I ordered French door with blinds and retractable screen to replace for sliding patio door. For installation they came on time and they did a very nice job. The new door looks great. I love it.

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Company Response

Thank you, Soheila, for taking the time to post a review. We always appreciate hearing about our customers' experiences with our products and our crews. We are pleased that you were satisfied with the installation and we are glad that you are enjoying your new French door. Catherine Johnston, Marketing Coordinator, EuroLIne Windows Inc.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about EuroLine Windows Inc

EuroLine is a private Canadian company founded in 1993 as A.N.G. Window Tech Ltd. In 1998, the name was changed to EuroLine Windows Inc. to better reflect the advanced European technology embraced by the company.

Today, EuroLine is an innovative designer and manufacturer of distinctive windows and doors for private residences and commercial buildings. The company is the largest manufacturer of uPVC tilt & turn windows and doors in North America, with installations throughout North America and countries around the globe.

EuroLine's head office and manufacturing plant is located in Delta, BC, with showroom locations in Victora, BC; Kelowna, BC; and Bothell, WA

Currently, EuroLine is one of only two companies to manufacture a Passive House certified window in North America.

European Technology - Made in North America

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
* 4700-series ThermoPlus PHC - Passive House Certified/Compliant tilt & turn window and door system * 4700-series ThermoPlus tilt & turn window and door system * 4600-series GoldenLine tilt & turn window and door system * 1400-series casement and awning window system * Folding doors * Entrance doors * Interior doors * Solar shading products
SERVICES
Supply, install and service of EuroLine windows, doors and other fenestration products.
STYLES
* European-style tilt & turn windows and doors * European-style tilt & glide doors * European-style swing doors * North American-style crank-out casement and awning windows * Aluminum folding doors * Aluminum entrance doors * Interior doors
SPECIALITIES
EuroLine specializes in high-quality, high-performance European windows and doors. Currently, EuroLine is one of only two North American companies to manufacture a Passive House Certified window in North America.
WEBSITE
http://www.euroline-windows.com
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
85
RETURN POLICY
All products are custom made - returns cannot be accepted
PAYMENT METHOD
Mastercard, Visa, Cheque, Cash
MEMBERSHIPS
GVHBA, Fenestration Association of BC, NFRC, AAMA, CHBA, NAMI
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No Limit
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.