Desperate Housemaids No Longer In Business

House & Apartment Cleaning
ON L4K
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Jan in Oakville
Jan in Oakville
1 review Oakville, ON
2/10

Desperate Housemaids housecleaning

I paid $230 through Groupon for six 2-hour cleanings. Instead of one cleaner for two hours, they send two for one hour. My previous cleaning lady could complete my entire house within two hours but with Desperate Housemaids, I have to segment my job as the cleaners work slowly, and they are not very efficient. Depending on who they send, they do between a poor to decent job. They use our products, when it specifies it should be their products, and scheduling is a complete nightmare. They constantly call to reschedule, and it takes forever to get a booking if you happen to need to reschedule. I think they are focused on the GTA, and although they say they service the outlying communities, I do not believe they are prepared or set up to service Oakville. They have oversold through Groupon and I believe are struggling to keep up with their clientele. I would ABSOLUTELY NOT get this Groupon deal again, nor will I be rebooking with them. I am not impressed with the quality of customer service, or the cleaning services provided.

Approximate cost of services:
$230.00
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