In Style did a complete gut bathroom reno in an old house for us, with which at the end of the day we are very satisfied. This was our first reno of any sort and Michael and Gerry spent significant time up front assisting us in what was involved, and making design choices.
I was a bit skiddish up front because they refused to allow us to keep a copy of the contract, which included some of their design work, for a few days before deciding whether to sign with them. When I suggested options of removing the drawings etc., so we would just be retaining the written terms, they remained inflexible, and this nearly drove me away. Nevertheless, we opted to go with them because they were more thorough and helpful than others from whom we obtained quotes.
It was a good decision. It was an old house, so there were a number of challenges. At the end of the day, we love our new bathroom, and the workmanship was excellent. It was not inexpensive, but the price was known upfront (with few additions for fair unforeseen problems and by our request). The work proceeded swiftly and the jobsite was cleaned daily.
When we do our kitchen and downstairs, In Style will definitely have a giant head start over any other contractors we might consider and we would definitely highly recommend them.