Where to start! We choose this company because they seemed to be able to do all that was required, but the relationship during was so awful. After we had all the ceilings boarded and walls skimmed over we were not pleased with the work. From the bgn. we requested smooth walls, and had workers tell us this was impossible, and that once you painted you would not tell about the areas we were concerned about. This included tiny little bubble that made hundreds of pin holes, areas where it was clearly not sanded, you could see the mud swipes. Areas that were just completely missed all together! Once we started to worry we decided to go with a diff. painter and he took us around with a light to see how bad it really was. When I contacted Tim about it, I was told 'Who looks at it with a light?' Well I defn. did after he made that comment. He then came back one day to personally work on the issues and he was here for nearly 12 hours, and had to have his guys come back. You could feel the bad vibes, I assume the workers got in a bit of trouble! During this I had requested for some backup to the quote, as what was supposed to be a 2 week job, was maybe 3.5 days. The workers showed up for a few hours a day and apparently we were double scheduled so you could clearly tell we weren't priority. All this work that had to be fixed put us off our reno timeline, which essentially cost us money and to this day I have not received an explanation of the invoice. He did work to reduce the invoice by $1,000 due to all the issues that arose, but we felt it was our right to have an idea about how the cost was derived. Out of all the trades people they were in and out the quickest and wanted the most money! Please beware of the quality of this company, the communication with Tim and ALWAYS ask for a reasonable explanation to the quote.I couldn't get an answer at all, I thought maybe hours, or sq. ft.... but nothing. I was told, sometimes we over estimate and sometimes we underestimate. I suppose we were just the job that they mad money to cover their last loss. What a terrible feeling.
- Approximate cost of services:
- $8,000.00