Aqua Technologies Inc

Water Filtration & Purification
1 Raymerville Drive Markham ON L3P 5J5
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69%

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Reviews for Aqua Technologies Inc

Average customer rating:
8.3 10 (7 reviews)

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HomeStars in kitchener
HomeStars in kitchener
0 reviews Kitchener, ON
0/10

Water softener making loud noise

We’ve got our water softener for 12 years now, and last year the beads inside broke and we had this replaced. Because we live in Kitchener, they had to charge us a distance fee...which I was ok with. After this repair, the draining pipe started dripping water. So, the technician came back again and replaced two items from our water softener plus charged us for the distance fee again. Now I have a repair fee totaling $1,100. I am ok with this BUT NOW, almost a year later, my water softener is making this loud noise at 3:30am every time it does its cycle! This noise is waking my family up every time and it’s hard to get back to bed.

I called Aqua many many times to see what they can do. They said this there's air in the pipe hence they can't do anything...I have my water softener for 12 years and it made no noise...why is there air now? Did the technician not do a proper job in repairing it? If so, they should come back to have it fix and do it right the first time! All they said was they cannot do anything because its air pressure!!! They refuse to come out to look at it because we live in Kitchener. I just don't understand why they said they can sell it us when we told them we live this far? It seems as though...they will say anything to get your business but once they get your business, they don't care anymore! They said they warrant their labour for one year…this doesn’t seem to be the case…they keep on postponing my issue saying they’ll check with the technician but soon my warranty will be gone!

I am very very very dissatisfy with their service and I have to say if you don't live in Markham area...do not buy their products because they will not service it.

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Company Response

As explained, that is not the softener issue, that is customer's own plumbing problem. Because, the incident as described is only incurred one year after our last service.

Private User
Private User
Private User reviews Toronto, ON
10/10

Drinking System

I have been shopping around for the drinking system for my family for a while, and finally decided to buy from Aqua, because the sales staff was very knowleable and professional to explan very details to us. After installation, we found the drinking water improve a lot andvwry tastety, we feel safe and happy. Thanks to Aqua, and will not hesitate to recommend to anybody who needs to have drinking system for their family.

1 of 1 people found this review helpful.
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Company Response

Thank you to your comment, we have to emphasize that we always place customers' satisfaction above all.

Raymond in Toronto
Raymond in Toronto
0 reviews Toronto, ON
10/10

Water softener + RO system

I have been using the water systems for over 3 years, and found the working condition are still good and working as described. Our skin and hair getting better condition, drinking water is sweet and good taste. Aqua Technologies after sales service is perfect.

1 of 2 people found this review helpful.
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Company Response

Thank you to your comment, we have to emphasize that we always place customers' satisfaction above all.

Raymond Ho in Toronto
Raymond Ho in Toronto
0 reviews Toronto, ON
10/10

Product and after sales Service

I have shopped around about drinking system for my new home, and found that Aqua Technologies is one of the most knowledgeable water treatment company in the market, prices are reasonable, as well as excellent in after sales service and problem solver.

2 of 3 people found this review helpful.
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Company Response

Thank you to your comment, we have to emphasize that we always place customers' satisfaction above all.

VL from Markham
VL from Markham
0 reviews Toronto, ON
9/10

Water Softening System

I was in need of a water softening system for condo use, and was offered a model from Korea that was compact in size and for a reasonable price. The staff was helpful and patient answering all my questions. They also followed up by phone to make sure I was satisfied.

I was happy with the quality of the system and the ongoing service from the staff. I also purchase maintenance parts for the system from the the store and I find them to be a reasonable price.

Overall, I find the store being a good supplier with fair prices, for quality systems in air and water purification.

1 of 1 people found this review helpful.
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Chris Chan in Markham
Chris Chan in Markham
4 reviews MARKHAM, ON
9/10

Water filtration and purification

We had been using a water system that we bought online for a couple of years and then we had some water damage to our home so we decided to get a new system. The sales at Aqua were very professional and explained very explicitly the different options we had. I love the new system because is takes up much less space than our previous one although it is more expensive. The installation guy was also very fast and efficient and he came the day after we purchased it.

2 of 3 people found this review helpful.
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Company Response

Thank you to your comment, we have to emphasize that we always place customers' satisfaction above all.

Aqua Technologies Inc.
Aqua Technologies Inc.
1 review Markham, ON

First Review

10/10

Water purification system

excellent performance, price resonable and outstanding service, professional opinion. Certified Water Specialist and Certified Indoor Environmentalist, expertise on water and air treatment, possess of Gold Seal and NSF certification on most products

3 of 4 people found this review helpful.
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More about Aqua Technologies Inc

Certified Master Water Specialist Certified Environmentalist Water Softeners, Reverse Osmosis Drinking System, HEPA Air Systems
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