Tops Roofing & Siding

Roofing
141 London Street North Hamilton ON
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Roofing
Tops Roofing & Siding
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14%

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Reviews by rating (past 12 months)

Reviews for Tops Roofing & Siding

Average customer rating:
1 10 (2 reviews)

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Hamilton homeowner in Hamilton
Hamilton homeowner in Hamilton
1 review Hamilton, ON
0/10

Poor workmanship. Written guarantee worthless.

Tops roofing installed new shingles on my roof in October 2015. This spring (May/June 2018), a few shingles started to buckle and then fall off the roof. I discovered that the plastic was still covering the tar strips, nails were improperly placed and insufficient. This made it a certainty that they would fail.
Tops Roofing ignored numerous calls, despite the fact that they signed a contract guaranteeing their labour for 10 years. Very dishonest people.

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Mike I in Burlington
Mike I in Burlington
1 review Burlington, ON

First Review

2/10

Does not Honor Warranty

Definitely a buyer-beware for this one. Only go with this company if you want your roof to look like this 6 years into a 10 year warranty to have the warranty not honored. When contacting the company, they don't answer the phone and their mailbox is full, when you do get a hold of them, they say they're going to show up and don't show up. When asked about the warranty, apparently it's "common sense" that they wouldn't guarantee their shingles won't blow off the roof.

After getting up their to take care of the problem with a couple brothers, we realized its because of their poor workmanship. Definitely too rushed a job, with nails driven straight through the shingles, missing the the second shingle underneath due nailing too high and not in the correct area, or nailing on the edge of the shingle (rendering the nail useless).

After this experience, I would not recommend them to anyone. Now you can't say you didn't know.

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