Big Springs Plumbing Heating & Air Conditioning

Heating & Air Conditioning
212 Marquis Place SE Airdrie AB
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Big Springs Plumbing Heating & Air Conditioning
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78%

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Reviews by rating (past 12 months)

Reviews for Big Springs Plumbing Heating & Air Conditioning

Average customer rating:
9 10 (10 reviews)

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Nancy from Airdrie
Nancy from Airdrie
2 reviews Airdrie, AB
10/10

Furnace replacement

My furnace died in March and Big Springs Plumbing came the same day as I called and had a new furnace in place the next day. They were very professional, friendly and above all else, they cleaned up behind them. The cover was bent and they went above and beyond to get me new one.

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Private User
Private User
Private User reviews Airdrie, AB
10/10

Plumbing Upgrades

Had several smaller but necessary jobs completed to our "new to us" house, to bring it up up to code. All charges were discussed ahead of time and very reasonable, employees arrived on time and were very pleasant and job was done with no problem. Have used this business before and will call again for any plumbing needs etc.

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Andrew from Airdrie
Andrew from Airdrie
3 reviews Airdrie, AB
10/10

Basement plumbing rough in

I had Big Springs come and move my basement bathroom plumbing. They were on time for what was a fairly big job and then I had them back to put the concrete back in. Matt gave me an accurate quote and I am very satisfied with the work done.

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Cory
Cory
2 reviews Airdrie, AB
10/10

Bathroom Toilet & Pedestal Sink Replacement

Required 3 toilets and 1 pedestal sink to be upgraded/replaced. I chose this company because it is local and family owned/operated. Matt and Kristen provided exceptional customer service and I received great advice regarding the style & type of hardware to use for the project. Matt was very professional and payed close attention to details during installation, taking pride in his work and service. Overall, a great company with integrity and I would not hesitate to recommend them to anyone in need of plumbing services.

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Cecilia from Airdrie
Cecilia from Airdrie
1 review Airdrie, AB
1/10

kitchen sink

This situation first began in December 21, 2013. My family was coming for Christmas dinner and my sink was leaking. Someone came and said that it was a problem with the faucet and they only had one model that compared to the one I had. They said they gave me a good price but it still seemed expensive. They assured me it was an excellent faucet with a lifetime guarantee. Five months later my sink was leaking again. I called Big Springs back and the plumber couldn't find a problem. He didn't charge me anything which is good, but he also didn't fix the problem, which is bad. A couple of weeks later I notice that the water had leaked through and destroyed the ceiling and drywall in the basement. Water was pouring into the basement. I called Big Springs again and the receptionist offered me an appointment for Monday. ( I called on Friday morning.... Their ad does say they pride themselves on same day service). I pointed out that my basement is flooding because they failed to fix an issue that they caused in the first place and finally they consented to send someone out. This guy went into the basement and said that water had obviously been leaking down there for months. He pulled apart the faucet and said "that doesn't look right!". He put the faucet back together and told me to wrap a towel around the pipes so I can still use the kitchen sink. Later he called and said that delta was responsible for the leak since it was their faucet. He said he would give them my number and they would be contacting me. That was a week ago. I still can't use my kitchen sink because if I turn the water on at all, water goes pouring into the basement. The ceiling and drywall are completely destroyed and Big Springs has conveniently passed the buck to a big name company even though they did the initial installation and were unable to find the problem when the leak was first discovered. I don't know how much it will cost to repair my basement, but I do know that if I had never called Big Springs I wouldn't be in this situation.

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Christina Clouse from Edmonton
Christina Clouse from Edmonton
1 review Edmonton, AB
10/10

Regular House Plumbing

We needed a new hot water tank, and they were awesome!! They tried everything possible to make sure that is what we needed, first.. then we proceeded to talk about water tanks!! love them and use them all the time!!

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Rob from Airdrie
Rob from Airdrie
1 review Airdrie, AB
9/10

New hot water tank

Our hot water tank blew the bottom out of itself around 6 pm and Big Springs were there the next afternoon to install a new one. They removed the old one and changed out the old connections that could have been an issue if left as they were.Polite and professional. Thanks Chris!

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Daphne from Airdrie
Daphne from Airdrie
1 review Airdrie, AB
10/10

installation of gas stove and dishwasher hookup

A very nice young plumber showed up ONTIME!!! clean, removed his shoes, got the job done in record time and did excellent work. We ran into difficulties getting the stove anchored but he tweeked a few brackets and voila, everything slid into place and was securely fastened to the floor. Highly recommend this company for honesty, efficiency and great service.

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Marlene Dunand in Airdrie
Marlene Dunand in Airdrie
2 reviews AIRDRIE, AB
10/10

Quote - gas line

Wanting to install a gas range in a kitchen renovation.
Had Big Springs come and do an estimate
Very professional and very well spoken - suggested many options and was extremely knowledgeable about lines and codes.
Looking forward to having them do the job once we get to that stage.

Thanks

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Carmen Valstar in Crossfield
Carmen Valstar in Crossfield
2 reviews CROSSFIELD, AB

First Review

10/10

replaced old furnace with a new high efficiency one

Big Springs Plumbing Heating & Air Conditioning
403-948-6905
212 Marquis Place SE
Airdrie
AB
CANADA

Really appreciated the quick and professional job. We asked many questions regarding the efficiency of the new furnace and were able to answer them all and correct problems that also would increase the efficiency. So thank you to Big Springs Plumbling and Heating for a job well done!

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More about Big Springs Plumbing Heating & Air Conditioning

Big Springs Plumbing, Heating & Air Conditioning Ltd is a locally owned and operated business which has served Airdrie, AB and surrounding areas since 1980. As a family owned and operated service oriented company, Big Springs works hard to take care of all your plumbing, heating, and air conditioning needs.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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