Excellent trouble free communication with Christine prior the cleaning. Darren called the morning of as promised and he arrived on pronto time! His business card says he is a Master Technician. Well he may be that, but I’m telling you he’s a magician too. Our filthy, never been cleaned in 10 years carpets are like brand new. Darren just saved us a Re carpeting job. I’m looking for the SIX stars button.