StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency.Learn more.
0%
This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
AFTER REBUILD, NEITHER OF 2 FIREPLACES WORKED. FRIESEN MADE INITIAL ATTEMPTS TO FIX, THEN REFUSED TO RETURN CALLS AND LETTERS. LAWSUIT IS PENDING. VERY DISSAPPOINTED WITH THE RESULT -- WENT ALL WINTER WITH NO WORKING FIREPLACES.