Van Dyke's Tree Care Ltd

Tree Service
Toronto Toronto ON
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HomeStars  >  Tree Service in Scarborough  >  Van Dyke's Tree Care Ltd
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41%

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Reviews for Van Dyke's Tree Care Ltd

Average customer rating:
5.5 10 (4 reviews)

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Sarah
Sarah
2 reviews Vaughan, ON
0/10

No responsiveness within a month

I have called for my plum tree a month ago when it was completely dormant ready for application of pesticides and asked for a certain product botani guard and this company is yet to give me a proper quote and my tree is has fully grown leaves and is almost bearing fruits with no prevention of pests . I’m very dissatisfied as I have called multiple times and they have told me that rob their arborist is busy giving estimates to other people. I would never recommend this company to anyone!!!

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Private User
Private User
1 review Toronto, ON
2/10

Tree Inspecyion

We had a maple tree that had some branches that were dying and some discoloration in the leaves. We had Van Dykes come out to inspect the tree in August and said it was suffering from root girdling. They recommended that they come back do an air spade inspection and remove the girdling roots and quoted $265 plus tax. They came back three months later, removed about 3 inches of dirt around the trunk and said that if they cut the root the tree will die so they left it. The whole process took less that 15 minutes and I was charged almost $300. We I emailed to discuss my concerns, they did not reply.

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Company Response

Hi Rick

Sorry for the delay in response, I was out of the country for Thanksgiving in the U.S. and am catching up now.

I am surprised at your e-mail as the invoice is exactly the amount of the estimate that I provided to you, that you authorized to proceed with (265.00 plus tax). I am the person that originally inspected the tree and felt that a girdling root was the problem, I could not do more during my initial inspection as I do not have x-ray vision. Therefore, I suggested air spading of the root system to verify my suspicion. During this process, since we have no idea where the girdling root is, it could take any where from 30 min to 3 hours. I provided you with my estimate at no charge and the cost was reflective of our minimum charge (two I.S.A. Certified Arborists and equipment – truck and air compressor and this includes travel time to and from your property and had it taken longer, I would not have charged you any extra. If you think about it, what does a plumber or any other repair person charge you just for the service call? What do you think would be a reasonable fee for my time, my men and my equipment?

In fact, I understand you were at home when the men completed the work and during their discussion with you as to the outcome of their excavation that the girdling root was too large to remove, you were extremely pleasant and completely understood that it will eventually kill the tree.

Sincerely,

Larry Van Dyke

Don Mills, Ontario
Don Mills, Ontario
4 reviews Toronto, ON
10/10

Tree removal and pruning

Van Dyke's were prompt in visiting and providing a Quotation and when scheduled the work was done fast and carefully, I would reccomend them to anyone needing tree removal and assistance with pruning for future good growth patterns.

Robert

Don Mills

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Gail in Hillcrest
Gail in Hillcrest
2 reviews Toronto, ON

First Review

10/10

tree removal and pruning

As a gardener tending homeowners' properties I sometimes have to call in arborists. Not all companies will do small pruning jobs or work in the older parts of the city. Van Dykes recently came to a client's narrow garden to (1)remove several small to medium trees that were growing close to hydro lines and through phone wires and (2)remove a large branch growing over the roof. In other words, pruning jobs that required some care. Van Dykes' price was very reasonable. They did the work so neatly, including grinding out the stumps, that I could hardly tell they'd been on site. I would not hesitate to use them again.

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More about Van Dyke's Tree Care Ltd

3415 Bethesda Road Stouffville, Ontario L4A 7X5 Email: [email protected] com Fax: (905)888-1910
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