Nisby Home Renovations Ltd

Terrible customer service. Between taking a month to re-measure my windows to place the order, not returning phone calls, showing up at my house to install without previous notification resulting in my having to leave work without previous notice and the employees ruining 2 sets of window coverings and overall terrible customer service I would not use this company again. Management is quick with excuses as to why telephone calls were repeatedly not returned, why i was toldone tjing one day and the complete opposite 2 days later to and why the job was to take up to double the amount of time I was originally quoted. If you're looking for nothing but hassles and worries this is the place to go. I felt as though I had to their job for them to ensure my order would one day be placed.

I’m very happy with the service I received and our window still looks fabulous. They were very efficient and replaced our broken window within 2 hours and I'm very pleased with their work and competitive prices.

After a few quotes from different places decided on Nisby Home Renovations to replace all the windows of my house with. They were right on time with all their estimates, the price quote was within $100, and they did a great job. Have had no issues with the windows since.

If you want a good product but poor service, then Nisby Home Renovations is for you. My windows were supposed to be installed within 4 to 8 weeks. They were all installed over 16 weeks later. I had to call Nisby numerous times to try to get an update on my windows. My salesperson was quick in writing the order but did not have enough customer service skills or just did not care enough to keep me aprised on my window status. I would never use Nisby Home Renovations again for any of my home renovations projects.